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Containment Strategies to Limit Fire Damage Impact on Your North Falmouth Retail Space

2/24/2020 (Permalink)

Open sign We will get you back to business as usual. Call us anytime at (508) 888-5985.

You Need the Professionals with the Experience and Equipment Required for Fire Damage Restoration to your North Falmouth Property 

Responding with professional mitigation and remediation techniques to the immediate harm from a blaze in a North Falmouth shop or boutique is one challenge. Addressing the long-term risk of closing for restoration is another. Although your customers feel concerned about your plight, they also need to obtain the goods and services you provided before the fire. We work with you on ways to maintain a presence for your client base while restoration proceeds.

Protecting Unaffected Spaces During Restoration Efforts

When your North Falmouth shop suffered fire damage, some spaces were spared the heat and smoke. As we assess your scenario, it is essential that the damaged spaces be contained to prevent the drift of residues and odors into the non-contaminated areas. We also know if a portion of your store can remain open, your customer’s level of confidence that your business will survive this setback increases. Businesses that close their doors after a disaster fail to reopen successfully nearly 50 percent of the time.

Containment and Air Scrubbing Technology

SERVPRO crews use our construction expertise to wrap the fire damage remediation workspace in 6 mil polyethylene, sealing the edges of the containment pod using the negative pressure of an air scrubber. The scrubbing technology uses HEPA filters to capture airborne soot and other residues, minimizing odor retention and ensuring that as our team moves through, cleaning efforts do not spread the residues. This strategy also works during water extraction if needed in cases where sprinkler systems and firefighting fluids knocked down the flames. 

Fast and Mindful Response

We’re Faster To Any Size Disaster, but we balance speed with respect for your need to continue operations. Expect our professionals to work diligently and efficiently, keeping areas of your business the public still accesses free of debris and equipment. Throughout the project, our project manager keeps the lines of communication open, discussing how best to coordinate the fire damage recovery with minimal impact on your business. We may adapt work hours or scale up or down the number of technicians to streamline the process. 

Count on the team at SERVPRO of Upper Cape Cod and The Islands to craft a creative and personalized fire restoration plan for your business. Call us at (508) 888-5985 as soon as possible to explore your options.

Contractor Licenses:

General: CS-108357

Learn more about North Falmouth.

When Your Falmouth Hotel Experiences a Water Loss Event

2/18/2020 (Permalink)

SERVPRO drying equipment being used in hotel hallway When this hotel experienced a water loss event, SERVPRO restored the hotel quickly with minimal disruption to guests.

Commercial Water Removal for a Falmouth Hotel 

Hotels face challenges when it comes to water damage. These structures are massive compared to the average home or business, and there are many more chances for pipe leaks, burst plumbing, and other types of water damage to affect it as a result. While commercial cleaners do great for day-to-day maintenance, removing water damage in wall cavities or ceiling tiles needs more specific equipment tailor-made for extracting water. 

If your Falmouth hotel needs commercial water removal from an experienced team of restoration specialists, SERVPRO is ready to help. These IICRC-certified pros receive extensive education in water damage mitigation and restoration techniques as indicated by IICRC standards, meaning your business can expect a consistently high standard of clean based on empirical measurements and tried-and-true techniques.  

Preventing Water Damage to Your Hotel

  • Guest safety always comes first. Monitor sprinklers, plumbing, electrical systems, lighting, and smoke alarms carefully to ensure that guests all have safe and adequate infrastructure in their rooms, as well as in communal areas and conference rooms.  
  • Pay extra attention to plumbing. Water supply issues can come from a variety of sources, from frozen pipes to leaks, to rust, and a little bit of maintenance goes a long toward preventing expensive repairs and unsightly stains.  
  • Have your maintenance crew look at the HVAC. Not only are climate controls essential to your guests' comfort, but something as simple as an HVAC leak can cause extensive damage with enough time and moisture.  
  • Maintain your concrete floors. Polished concrete is the ideal surface for handling the wear and tear of foot traffic, luggage, and renovations, but without proper sealing, it too can become vulnerable to damage.  

How SERVPRO Removes Water Damage Odors

SERVPRO has industrial-grade tools needed to address water damage in your hotel, from extraction wands and rovers for pulling moisture out of carpets and wall cavities, to EPA-registered antimicrobials for removing light odors and preventing bacterial growth.  

If there is a persistent odor from damage, odor control technicians can implement ultra-low volume (ULV) foggers in your structure to release deodorizing solutions. We use hand-pump or powered sprayers for disinfection, which goes a long way toward mitigating odors by removing bacteria. 

SERVPRO of Upper Cape Cod and The Islands can leave your business looking, "Like it never even happened." If your facilities need cleanup fast, call (508) 888-5985 today.  

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We Get You Back In Business In Falmouth After A Flood

2/8/2020 (Permalink)

One of our green vans in the parking lot of a business Our trained technicians bring the state of the art equipment necessary to clean up your business after a storm. We are available 24/7 so call us.

Commercial Flood Damage Falmouth – Rapid Response

Flooding caused by heavy rainstorms can inundate a building within minutes. Excess water must find somewhere to go, and it usually takes the path of least resistance. Cleaning, drying, and repairs can be completed once the floodwaters recede.

SERVPRO of Falmouth has been providing commercial flood damage restoration and recovery for our clients, relying on over 35 years of experience in the industry. We also have a reconstruction division that can restore your commercial building and return your company to regular operation affordably and quickly.

Rapid Responses Reduce Total Damage

The aftermath of a flood often leaves the contents covered in mud and debris. A severe flood may also damage parts of the structure, including windows, doors, walls, and even flooring. Your business comes to a standstill, and it may not recover unless temporary arrangements can be made. Owners may need to set up an emergency operations center to process customer orders. Commercial owners can focus on this aspect, while SERVPRO can focus on the restoration of your building and contents.

We can respond in less than 4 hours on a 24 / 7 basis with the appropriate equipment to begin recovery. After assessing the situation, we can set up a staging area to move undamaged contents into. Your employees can incorporate this area into their emergency recovery planning activities.

Working closely with your team, we can remove flood damaged items. Everything else may be cleaned and dried. We can deploy water extractors, vacuum wands, air movers, and dehumidifiers to dry your building thoroughly. If there is structural damage, our contractor licenses (General: CS-108357) allow SERVPRO to save your company time and money during the restoration and repair stage. Avoid delays waiting for subcontractors.

Call SERVPRO of Upper Cape Cod and the Islands at (508) 888-5985 for 24/7 service. We proudly serve West Tisbury, East Sandwich, and surrounding areas. We're Faster To Any Size Disaster.

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We Arrive As Quick As Possible To Begin Your Falmouth Flood Damage Restoration

1/21/2020 (Permalink)

A HEPA filter working in this room We have the state of the art equipment necessary to properly restore your home like this HEPA filter shown in the photo.

Flood Damage Falmouth – Dealing with the Damage

Anytime there is severe flooding, consumers are stressed, worried about their homes, their contents, and where can their family reside until the house is ready to live in again. How can the family recover from such a significant loss, and who can complete all of the repairs? Many are overwhelmed in the first hours and days after a significant flood.

Fortunately, SERVPRO has dealt with many flood damage events in Falmouth and surrounding areas. We understand how important it is to quickly assess the situation and provide our clients with a road map to repair or reconstruct their homes. We also take the time to protect the building by providing board up services as well as placing tarps on the roof if needed.

Developing a Recovery Plan

The first step for the SERVPRO crew chief once he has arrived on site, is to introduce himself and his team. Next, the client is asked to show the flood damaged area. The crew chief also needs to know the customer's priorities, unique items that should be found and cleaned, and any concerns the customer has about the damage. The technicians also require space to offload tools and test equipment.

While SERVPRO cannot make any promises about what can be replaced or repaired until the insurance adjuster has also reviewed the situation, we can develop a plan to remove debris, clean your home and make emergency repairs. We also inspect the building for any safety hazards. Electricity, bio-hazards, mold, as well as pre-existing damage, are verified.

SERVPRO reviews the recovery plan with the insurance adjuster and our client, and then begins the necessary work to return your home to its original condition, "Like it never even happened."

We are a licensed Commercial Contractor, License # General: CS-108357, and can coordinate all of the repair and construction work, saving time and reducing total costs.

Call SERVPRO of Upper Cape Cod and the Islands at (508) 888-5985 for 24/7 service. We proudly serve Edgartown, West Tisbury, and surrounding areas. We're Faster To Any Size Disaster.

See more about Falmouth.

Call The Skilled Professionals At SERVPRO To Restore Your Falmouth Home To Pre-Damage Condition

1/19/2020 (Permalink)

home after damage We have the experience and the education to return the damaged property to its preloss condition quickly.

Our Experts Can Save Your Falmouth Property

Though our franchise has been around since 2008, we have more than 35 years of experience to offer Falmouth homes and businesses when disaster strikes. Our crew has strived to exceed the expectations of our clients, and that begins with a three-part policy rooted in hard work, fair pricing, and unmatched customer service. Because of our reputation in the industry, our experts have become a preferred choice for insurance companies, property managers, and business owners for more than a decade. When you are contending with the damaging effects of water, fire, mold, or storm losses, you can count on our SERVPRO restoration services to arrive quickly, work fast, and leave your home looking “Like it never even happened.”

Part of the reason that our fire recovery team has been so successful is because of our prompt response after the disaster. It is critical for mitigation efforts to begin as quickly as possible, and our arrival in your Falmouth home can help to begin addressing the most immediate and threatening effects of a fire loss. We have experienced professionals that are on call 24/7 and can mobilize with cutting-edge equipment and products.

Many of our clients use oil furnaces to heat their homes during the often-harsh winter months, but this alone can lead to potential complications for the residence. Puff backs result from the malfunction of some elements in the furnace, including defective spark transformers or clogged components. The result can be ionized soot that collects in the corners of rooms in Falmouth homes following the path of this soot throughout the air ducts. You might not realize that a problem has even occurred in some instances, as the soot can collect in a way that appears like a spider web.

Because so many different types of fire can occur, from these puff backs to electrical and kitchen fires, you need a tailored response that suits the effects in your Falmouth home specifically. Our professionals have the training through the Institute of Inspection Cleaning and Restoration Certification (IICRC) as Fire & Smoke Restoration Technicians (FSRT) and Odor Control Technicians (OCT), helping us to address each unique situation knowledgeably and confidently.

Because the first 48 hours after a water loss incident are the most critical for recovery and restoration, we waste no time getting our team together and dispatched to a damaged address. Water damage in Falmouth can be a challenge to overcome, especially in situations where significant loss events have begun, and the migration of these effects involves multiple rooms and areas of the house. Our SERVPRO team is on call 24/7 to ensure that no customer waits for the mitigation and restoration work that their property needs.

We have invested in premier drying equipment to help restore your Falmouth home fully after a loss incident. From our hundreds of air movers, positive pressure systems, dehumidifiers, and more, we have the right approach for every situation. This equipment proved useful in 2017 when a Nor’easter brought temperatures down to a severe low, freezing many pipes and keeping our Water Restoration Technicians (WRT) and Applied Structural Drying (ASD) trained technicians working around the clock on multiple loss incidents throughout the area.

Even with our fast response, we must take precautionary measures to help limit the prolonged moisture and dampness exposure of construction materials and contents. Our team can utilize our potent line of antimicrobial agents and products to eliminate high concentrations of mold spores present on surfaces. With the right application of these products, we can limit the presence of mold colonization even when drying efforts exceed the 72-hour threshold for your Falmouth residence.

In situations where our SERVPRO team does not get made aware of water loss incidents and persistent dampness as quickly as they could, Falmouth homes can become susceptible to mold and microbial growth. Even when these situations have already started, we can work quickly to prevent colonies from moving beyond their current positions. Between the application of potent antimicrobials and sporicides to surfaces, or the use of soda blasting and sanding approaches, there are many ways that we can remediate colonies and help manage the damage to construction materials during this process.

Air filtration is an essential aspect of our mold remediation, and this process begins with containment protocols that limit the migration of mold spores and prevent debris and dust from traveling to new areas of your home. Air scrubbers, negative air machines, and hydroxyl generators all play a role in the filtration of contaminated air and work to reduce the severity of these conditions in your property.

Insurance coverage regarding the presence of mold and microbial threats can leave many homeowners confused or unsure about what processes get coverage and which do not. Our professionals can work out these details with your insurance adjuster and investigate what remediation tasks they cover moving forward. If you are curious if mold colonization exists in your Falmouth home, our team provides free mold inspections and estimates any time you need them.

Every season brings new threats to Falmouth homeowners and business owners, as weather events remain destructive year-round. From cold snaps and heavy snowfall in the winter to the torrential rainfalls of the spring and summer, our SERVPRO team must stay prepared for any emergency. Being on call 24/7 is not enough, however, as we have fully stocked production trailers with mitigation tools, cleaning supplies, content management packing materials, and cutting-edge drying and extraction equipment. We stay prepared for the damage your home could experience.

Storm surges are a common occurrence through all of the areas that we service. We strive to achieve dry conditions within 72 hours in clean water conditions where contamination is not a concern. We have potent antibacterial and disinfection products should we need to protect structural elements affected by storm damage in Falmouth properties.

Because we have an in-house restoration team licensed (#CS-108357) to address residential and commercial rebuilding and repair, we can provide real-time emergency board-up and tarping services when disasters can still worsen. When mitigation completes, these same professionals can help to repair and reconstruct areas severely damaged by flooding in Falmouth homes.

We understand that there are many concerns you have when your home falls victim to a loss incident, but our SERVPRO of Upper Cape Cod and The Islands team can help. We have the experience and the education to return the damaged property to its preloss condition quickly. Give our crew a call anytime at (508) 888-5985.

We Have The Effective Removal Strategies In Falmouth After A Flood

1/8/2020 (Permalink)

One of our green machines extracting water from the wet carpet in this home We have the state of the art equipment necessary to extract the water quickly to mitigate the water damage in your home after a flood.

Storm Debris Cleanup and Water Removal in Falmouth Homes

After a flood, your Falmouth home might not even look the same as it used to. Invading water can bring untold debris and threats into the property, and these are conditions that you must recognize. It is crucial that if you are one of the first people to re-enter your home after a flood that you do so cautiously. You are looking for several potential hazards, including shock threats, structural weaknesses, holes, and dangerous debris like broken glass or contaminants.

Post-storm debris cleanup is regularly the first step in the restoration of flood damage to Falmouth homes. Our SERVPRO professionals can also utilize this time when we first begin working on your property to remove standing water to better protect your house from requiring more elaborate controlled demolition. In certain situations, our technicians must shovel out sediment, mud, and other solids deposited on the floors of the affected areas of your house. Dry and wet vacuuming can also help to remove smaller bits of debris that are not as easily removed with shoveling and sweeping.

In many situations, we cannot begin full debris removal and cleaning of the affected areas because our SERVPRO technicians must first contend with standing water. Flood damage scenarios can allow for several feet of standing water in the most directly damaged areas of the house. Because the presence of solids is expected in this water, we can utilize stronger options with larger intake hoses like our gas-powered trash pumps.

Once we have dropped the water level to no more than two inches, devices like our wet vacuums can become useful both for the present debris and for removing the remaining surface water.

Flooding can become a devastating situation for many homeowners, and this can begin with the widespread threats that can enter the property with debris and contaminants. Our SERVPRO of Upper Cape Cod and The Islands team have effective removal strategies and disinfection techniques that can manage these situations and make flood losses “Like it never even happened.” Give us a call anytime at (508) 888-5985.

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Multi-Story Water Damage from Bathroom in Falmouth Home

12/18/2019 (Permalink)

Bathroom with water spot on the ceiling around the pot lights Water Damage on this bathroom ceiling was remediated by SERVPRO

How SERVPRO can Assist after Water Damage

One of the most frustrating things about water damage is how fast under an inch of water has the potential to ruin so much in a home. Bathrooms are frequently ground zero for water loss in homes. 

The water damage in a Falmouth home gets amplified when the bathroom that caused the accident is on the second floor, and the water runs to the room below through the ceiling.  SERVPRO technicians have extensive training in handling this type of loss. 


The technicians do more than show up and set up fans to dry the property. They carefully scope the home to determine all areas of water migration, especially in cases where the water came through the ceiling below, which indicates water in the floor joists between the first and second floors that require removal and drying. 

Getting Water Out of Hard to Reach Places

Seeing water come out of a ceiling and hit the room below is a heart-dropping experience for most homeowners. SERVPRO technicians use techniques such as weep holes to allow the water to drain to minimize the damage to the building materials. In cases where the wall cavity or floor joists require more significant airflow, the techs remove damaged sheetrock as needed.

Drying Above and Below

When multiple stories receive the effects of damage from water, the technicians set up air movers and dehumidification equipment to handle both stories at once. They often use drying mats on the floor above to force air into the floor joists and point air movers upward on the story below to drive moisture to the surface where dehumidifiers capture it and port it off-site. 

What About Repairs?

Through their general contractor license #CS-108357, SERVPRO offers local property owners the ability to schedule not only water loss mitigation but any necessary repairs to fully restore the home. 

SERVPRO of Upper Cape Cod and The Islands is available 24/7 at (508) 888-5985 to handle any size water damage. They arrive quickly in their fully stocked green service vans to make the water loss in the home, "Like it never even happened."

Click here to see more about Falmouth.

Avoid Delays When Dealing a Mold Infestation In East Sandwich

12/15/2019 (Permalink)

black mold in living room When a mold infestation seems extensive, it's time to call for help. Contact SERVPRO for effective remediation services.

Why SERVPRO Is the Only Call to Make for East Sandwich Mold Remediation

Residences in East Sandwich are equipped with appliances to make daily tasks easier, allowing homeowners to manage busy lives better. One of the hardest working appliances used daily in any home is the dishwasher. Built-in models are plumbed directly to a fresh water supply line and drain used soapy and food-filled water into the kitchen’s waste pipe. There are numerous ways water can escape, including malfunctioning pumps, cracked hoses, or loose or defective connections. 

Recently we were called to check for mold by an East Sandwich homeowner who noticed a persistent musty odor in the kitchen. When our crew arrived, we noted the smell grew stronger near the dishwasher. The floor in front of the appliance also appeared damp, showing distortion of the hardwood strips near the base of the dishwasher.

We pulled the dishwasher from its niche, discovering active mold growth stemming from significant water damage behind the unit. Mold spores require a source of moisture and an organic surface to infiltrate as the organism multiplies. The wallboard behind the dishwasher absorbed nutrient-rich fluids from a leaky waste hose, providing the perfect environment for a rapidly multiplying mold colony.

As the picture shows, the plywood under the dishwasher also sustained water saturation, explaining the warped boards just under the toe kick. After careful assessment of the extent of the damage, our SERVPRO mold remediation team planned an appropriate intervention. Adhering to the Environmental Protection Agency (EPA) protocols developed for safe and effective mold remediation, we contained the affected area and removed the mold. Because the wall was porous, the mold hyphae were well-established inside the building material. Our team cut out and disposed of the microbially compromised and wet drywall along with the rest of the moldy residue, following local hazardous waste regulations.   

Inhibiting the chance of mold rebound is why SERVPRO treated all affected surfaces with an EPA-registered antimicrobial. Then we dried the space thoroughly, returning all structural components to normal moisture levels as compared to other areas in the home. Our general contractor license permits to streamline needed rebuilding and repair of the wall and floor. 

Wraparound remediation and construction capabilities are why SERVPRO of Upper Cape Cod and The Islands can manage even complicated mold scenarios. Make an appointment with our experienced assessment team by calling (508) 888-5985.

Contractor Licenses:

General: CS-108357

Click here for more information about East Sandwich.

Has Water Damaged Your Falmouth Hardwood Foors?

12/5/2019 (Permalink)

Water damaged hardwood floors Water quickly damaged hardwood floors. We have the training and equipment to dry your floors and restore the damage.

Professionals Fix Hardwood Flooring Water Damage in Falmouth  

Every day in the US, thousands of homeowners suffer from water-related disasters. Leaks alone misuse more than one trillion gallons of water every year. Not only is this a staggering loss of resources, but it can also cause an equally tremendous amount of damage to homes and communities. 

If water damage has affected your Falmouth home, SERVPRO professionals can be at your residence within hours of your call to address the source of the damage and restore the area to a preloss condition. Technicians and franchise owners alike receive extensive training in fire and water damage mitigation techniques, including restoration procedures for upholstery, structures, and other materials homeowners have that can be affected by water. SERVPRO is also licensed to provide general contracting services (#CS-108357) for effective repairs after a disaster. 

SERVPRO's Dedication to Education

On top of this IICRC-certified firm's commitment to thorough training of employees and franchise owners, SERVPRO also offers continued education opportunities, which includes web-based training that is voluntary, ongoing, and self-paced. These materials help technicians and staff alike stay up to speed on how to maintain the highest possible standard of care. SERVPRO also offers credit and non-credit courses for insurance agents and adjusters, real estate professionals, as well as franchise staff. Classes offered to our team members include: 

  • Water and fire damage restoration courses 
  • Understanding Mold in the Restoration Industry 
  • Restorative Drying for Loss Control
  • And a non-credit seminar on Mitigation Awareness Response 

How SERVPRO Saves the Day

If you have a pipe leak under your flooring that has left you with waterlogged hardwood, SERVPRO technicians can fix the problem fast. While hardwood is a highly porous surface, there are many cases where it can be restored to its prior condition. However, without fast mitigation, permanent damage is possible. When the moisture content in hardwood flooring is above 20%, mold growth is also a possibility. 

To combat this, technicians can reduce relative humidity around damaged wood to 30 to 45%. Air movers are then positioned both on top of and underneath the flooring. In more contained areas of damage, we erect polyethylene chambers for more effective drying. Once the floor's moisture content dips below 16%, air temperature can be increased to speed up the evaporation of moisture. However, drying effectiveness can vary depending on if the floor's finish acts as a vapor barrier. 

SERVPRO of Upper Cape Cod and The Islands can ensure that your home looks, "Like it never even happened." When disaster strikes in your home, call (508) 888-5985 today. 

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Why SERVPRO is the Go To Team in Falmouth for Water Spills

11/20/2019 (Permalink)

Air dryers and a dehumidifier circulates air in the room and into small holes in the walls By drilling small holes in walls, special drying equipment reduces the need for teardown and reaches all moisture traces.

Sophisticated Equipment to Handle Any Aspect of Water Removal in Affected Falmouth Properties

If there is a water spill affecting your Falmouth property, you should consider involving a professional team like SERVPRO to perform the water removal for you. Besides having a highly skilled team of technicians, we have state-of-the-art equipment that helps us simplify the different processes required to complete the job.

Sufficient Lift Capacity when Needed

Water removal from affected Falmouth properties is easier when the equipment has sufficient lift capacity. Capabilities such as truck-mounted water extractors are often the right solution. However, the configuration of the site damage location might reduce their efficiency if we have to run a long hose from the extraction point to the equipment. Our SERVPRO technicians combat such problems by having alternative equipment. In this situation, we can use submersible pumps or portable extractors.

Providing Heat When Needed

Heat is an essential resource during the drying phase of a water removal exercise. Providing enough heat for drying when a considerable percentage of the property is affected can be challenging. Our SERVPRO teams have a variety of heating devices that we use depending on the specifics of an incident. One example is Indirect Fired Furnaces. They can provide up to 800,000 BTU, British Thermal Units, of heated air, making them perfect when adequate heat is necessary. We also have portable electric heaters for heating specific areas.

Removing Water from Cavities

Once water spills, it can reach several hidden areas, including subfloors and wall cavities. Removing all moisture traces from these areas is challenging and tedious if they have to be demolished and rebuilt. SERVPRO uses advanced equipment that can prevent additional work. Having the right tools at hand reduces the need for teardown while also reaching all moisture traces. Drying mats help remove moisture from hard to penetrate floor materials, such as tile or hardwood floors. We also use Structural Cavity Drying Equipment after drilling small holes in ceilings, walls, or cabinets to complete the project.

Water removal can be complicated when handled with the wrong tools. Call SERVPRO of Upper Cape Cod and The Islands at (508) 888-5985 to help. We’re Faster To Any Size Disaster.

We are your go to team in Falmouth.