Recent Posts

Bourne Burned Contents Can Benefit from SERVPRO Cleanup and Restoration Skills

11/11/2019 (Permalink)

dirty, flexible A/C duct Fire, Dirty Ducts, Sooty Contents in Your Bourne Home? Don't Fret!! Call SERVPRO for Skillful Restoration--"Like it never even happened."

Basics For Cleaning Fire Damage On Your Property In Bourne

Cleaning and restoration after a fire in your Bourne home, typically cost less than disposal and outright replacement. Resurfacing is another costly option, where you hire someone to re-paint surfaces, re-cover upholstered items, or re-finish wood contents. Restoration technicians apply the basic principles and elements of cleaning to restore materials to a quality preloss condition.

We help limit any losses you might experience when restoring fire damage in your Bourne area home. The goal is to clean and remove any trace of the fire incident from your property, “Like it never even happened.” Giving you access to restorers with years of experience, training, advanced equipment, as well as local resources that you can count on to complete the task.

SERVPRO technicians can inspect the area near the source of the fire and trace to see how far smoke traveled. We use our Institute of Inspection, Cleaning and Restoration Certification (IICRC) to identify different types of residue. Our technicians help determine which cleaning method and products serve as the most effective solution on an existing surface.

SERVPRO restoration teams capture and remove residues smoke leaves behind, removing the bond using both wet and dry cleaning processes. However, some materials are not restorable because they cannot withstand the cleaning process. We help you communicate losses to your insurance company and use local, state, and federal guidelines for proper disposal of debris and cleaning waste.

Basic Principles of Cleaning:

•    Inspect the affected area.
•    Identify the type of residue.
•    Identify the surface material.
•    Capture and remove residues.
•    Dispose of residues.

At SERVPRO, we combine these principles with the four elements of cleaning to perform quality cleaning and restoration services throughout the area. We understand your situation and use every weapon in our arsenal to suspend and remove residues after a fire.
Four Elements of Cleaning:

1.    Temperature – Heat increases the speed of chemical reactions in cleaning products.
2.    Agitation – We use towels, brushes, air and water pressure, and sonic vibrations in ultrasonic machines to agitate surfaces, dislodge residues, and distribute cleaning products.
3.    Chemical Action – Your restorer selects the proper cleaning product depending on the desired action, such as dissolving, emulsifying, bleaching, oxidizing, changing pH, or digesting.
4.    Time – There is often a dwell time involved in the use of professional cleaning and deodorization products that can vary, depending on the product and the type of residue.

Contact the team at SERVPRO of Upper Cape Cod and The Islands for access to full-service cleanup and restoration services today. (508) 888-5985

We Deliver Fast Flood Damage Recovery In Bourne

11/10/2019 (Permalink)

flooding in home after a storm Call us at (508) 888-5985 to engage our services when the waters rise.

Why SERVPRO’s Experience with Storm Surge Delivers Fast Flood Damage Recovery in Bourne

Extreme weather patterns are a reality year-round for residents of Bourne, and when high winds and heavy precipitation are augmented with storm surge flooding, the results can be devastating. Not only do you contend with the harm water can do, but the contaminants in overland flooding and saltwater also create complications only professionals deal with effectively. Urgent problems like these are why we pledge availability year-round, 24 hours a day.

Hazards Presented by Contaminated Water
Storm activity affects both municipal and individual drainage systems, causing substantial flood damage in seaside Bourne. The waters collecting in your lower levels can contain a broad range of mud, sand, chemicals, industrial waste, and sewage. Human and animal waste can be present. Health hazards can include viruses, bacteria, and molds. Our crews have the capability of gathering, collecting, containing, and disposing of contaminated water following local regulations, why we can take that worry off your shoulders.

Increased Risk of Damage with Saltwater
Saltwater mixes into overland flooding, adding debris from the ocean as well as salt. When seawater is present in a flooding scenario, more caution than usual must be taken as the compound creates the free movement of ions, permitting easier conduction of electricity, increasing the risk of shock. Salt also damages and removes the lignin, the “glue” that holds plant cells together. Wooden framing and other cellulose-based building materials weaken as the lignin disappears, feathery bits of the destroyed compound coating wooden surfaces exposed to saltwater.

Freshwater Flushing Familiarity Why SERVPRO Fits Your Remediation Plan
When saltwater is a part of the flooding fluids, rinsing with fresh water is crucial to avoid delignification, hard to manage without professional help. Our crews have experience with the process, why SERVPRO offers you skills missing from a do-it-yourself effort.

Disinfection Followed by Structural Drying
Research-tested products are in our repertoire, why SERVPRO responds appropriately to the contamination issues. We employ EPA-registered antimicrobials after the fluids exit via pumps and extractors. We then turn to air movers, heaters, and dehumidifiers to evaporate and then capture water in vapor form, reducing the moisture content of structural components.

Confidence and skill in managing the specialized needs of saltwater infused flooding are why SERVPRO of Upper Cape Cod and The Islands is at the top of the list when selecting a disaster recovery partner. Call us at (508) 888-5985 to engage our services when the waters rise.

For more about Bourne click here.

SERVPRO Can Restore Nor'easter Storm Damage in Falmouth

10/23/2019 (Permalink)

water on floor in hallway of home Nor'easter Storms frequently cause water damage. We have the experience, training, and are always available to restore your home.

Restoring a Falmouth Basement After Nor'easter Storms & Flooding 

Northeastern storms, which generally occur between September and April, can cause considerable storm damage and flooding. Not only are these large storms slow-moving, but their trajectories can be difficult to predict. Homeowners can expect gale-force winds, snow, rain, or potential floods that can cause considerable amounts of damage over several days. 

If you need fast-acting restoration services after a nor'easter floods your Falmouth home, experienced SERVPRO teams can get to work on mitigating damage within hours. Whether you need groundwater flooding removed or roof damage from storms repaired, you can count on these extensively-trained professionals to handle it with swiftness and care. SERVPRO also has a general contracting license (CS-108357), meaning you can get disaster cleanup and repairs that are compliant with local, state, and federal regulations.

Nor'easter Preparation Tips

  • Stock up on non-perishables.Three days' worth of food and water is the minimum recommended amount for sitting out a nor'easter.
  • Prepare your car for the storm. Fill up your tank before the storm hits and keep an emergency kit, blankets, food, and water in your vehicle.
  • Have a plan for drainage. If water does get into your home, use a sump pump with auxiliary power sources available to drain water out of affected areas. 
  • Check your homeowners' insurance.Not all policies cover specific storm or flood damage claims, so go over the terms of yours carefully and update it as needed.

SERVPRO Can Restore Your Home

Storm damage can happen even with meticulous preparation. A clogged or damaged interior basement drain tile can be enough to bring copious amounts of water into your home. SERVPRO technicians can salvage your basement with industrial-grade, truck-mounted pumps with their generators so that you can get relief even during a power outage. 

Experts can use back-mounted extractors to remove moisture from interior nooks and crannies before the drying process begins. Depending on the extent of the damage, drying a basement with concrete floors can take several days. SERVPRO technicians emphasize disinfection, safely meeting drying goals and the prevention of mold growth and structural damage. 

SERVPRO of Upper Cape Cod and The Islands is Faster to Any Size Disaster so that homeowners can have their residences restored to a preloss condition. If you need emergency cleanup after a storm, call (508) 888-5985 today. 

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Small Amount of Commercial Fire Damage Leaves Huge Odors in Falmouth Office

10/20/2019 (Permalink)

A SERVPRO employee standing on a street next to a SERVPRO vehicle. We know that your Falmouth fire loss can put your business down completely, let us help.

SERVPRO will take care of your Falmouth business fire loss.

Microwaves are a common feature in most businesses and a cause of commercial fire damage. It is convenient for employees to heat meals, and the assumption is that everyone knows how to operate one. According to the National Fire Prevention Association, microwaves account for $31-million in direct property damage.

When commercial fire damage occurs in a Falmouth business, especially if the loss seems confined to a single space such as a breakroom, it may be tempting to self-clean the premises or have the regular janitorial staff take care of it. This decision is often a mistake and has the potential to spread soot throughout the property resulting in widespread odors. 

How Do You Know If the Area Requires More Cleanup?

Signs of inadequate fire loss cleanup include still smelling smoke odors days or weeks after the incident. Another frequent sign is finding residues on surfaces and in some cases, staining. 

How are Odors Removed?

The deep cleaning of smoke residues is the first layer of defense. SERVPRO technicians hand clean surfaces in the breakroom and scope the rest of the property to determine if other areas require any fire damage cleanup. The HVAC and ductwork receive an inspection and in many cases, also need cleaning due to the spread of odor-causing soot through the use of the HVAC. 

Halting the Spread of Odors

When mitigating the residual smoke damage, SERVPRO technicians contain the area to prevent any further spread of soot. Containment may consist of plastic barriers over doorways and vents, or the use of negative air chambers.

What About Painted Walls? 

During a fire, hot air expands and drives soot into surfaces, and painted walls are particularly susceptible. There are specialized cleaners for wet sponge cleaning that work to suspend and wipe away soot. However, for deeply embedded odors, the wall may require sealing, priming, and repainting. 

Top Layer of Odor Control 

In some cases, smoke odors require removal using equipment such as air scrubbers, which capture soot particles smaller than the human eye can see. Hydroxyl generators also eradicate airborne particles using UV rays safely. Thermal fogging is another frequently used method of deodorization that neutralizes smoke odors. 

Contact SERVPRO of Upper Cape Cod and The Islands at (508) 888-5985 when you need assistance with commercial fire damage. The technicians have extensive experience and specialized equipment to make the fire loss "Like it never even happened."

To learn more about Falmouth, click here.

Things to Avoid after Flood Damage in Your Falmouth Property

10/8/2019 (Permalink)

A room with the carpet lifted, with SERVPRO equipment 0n the carpet. Let SERVPRO show you things to do and don’t when it comes to your Falmouth flood damaged property.

We keep up with what needs to be done for your flood damage in your Falmouth home.

When there is a flooding incident that damages your Falmouth property, you might want to take every possible action to save your property. Such quick response helps in many ways, including preventing secondary damages. Knowing what to do and what to avoid can help you address the flooding problem exhaustively. If you involve a professional like SERVPRO right from the start, you can ease the process because of the resources we avail.

Do Not Let Water Sit in Your Property Long

Most of the harm from flood damage in your Falmouth property trace back to water exposure since it has adverse effects on almost every material including metal, wood, and fabrics, among others. You should not let water sit in your property over extended periods, especially if the flood has receded outside your structure. Our SERVPRO technicians provide different types of pumps, including submersible ones and self-priming trash pumps to remove water from your structure fast. We also use procedures such as making flood cuts or even punching weep holes to help removal.

Do Not Let Electronics Cool to the Dew Point 

Flooding can cause malfunctions in electronics and appliances. While you may expect direct water exposure to water to cause damages, even items that remain unreached by the water can still malfunction due to excessive humidity in the air. When temperatures reach the dew point, moisture in the air condenses. You should not let electronics cool to the dew point to protect their interior components from rusting. Because turning off the power is one of the steps taken immediately after flooding, SERVPRO technicians help by providing alternative sources of heat such as using portable heaters.

Do Not Save Porous Materials Affected By Flooding

In your home, there are many porous materials, including gypsum-based wall panels, fabric materials such as carpets and upholstery. While the items made from these materials might be highly valuable to you, trying to save them can expose your family to contaminants in the future. Controlled demolition helps remove all porous materials affected directly by the floodwater.

The correct response is crucial when trying to save your Sandwich, Bourne, and Nantucket property from flooding. Call SERVPRO of Upper Cape Cod and The Islands at (508) 888-5985 to help you. We're Faster To Any Size Disaster.

To learn more about Falmouth property, click here

We Arrive Right Away In Falmouth To Prevent Further Damage

10/8/2019 (Permalink)

Bags of debris sitting outside one of our trucks after water damage flooded a basement Water damage to this home flooded the basement. We arrived right away to clean up the water damage and debris.

Water Removal After Plumbing Breaks in Falmouth Basements

After the winter of 2017, where a bitter Nor’easter storm dropped temperatures dangerously low, our professionals worked around the clock to recover instances where exposed and lightly insulated pipe burst under these extreme conditions and damaged Falmouth homes. As challenging as this might have been for our technicians, we understand that this threat is a constant every winter to come, and that plumbing in the basement of area homes is susceptible to exposure and pressure.

A burst pipe can quickly cause standing water concerns for the lower levels of your property and can force homeowners to seek out efficient water removal for Falmouth basements. Our SERVPRO team has experience with facing the rapidly worsening conditions of the subterranean level of the house, including the spread and migration of these effects even after the water flow gets stopped. Between our water restorers and their cutting-edge equipment and our in-house team of contractors licensed through the state of Massachusetts (CS-108357), we can address nearly any obstacle in restoring the property.

Plumbing breaches can happen for multiple reasons including backpressure on the lines or through freezing during cold snaps during the winter months. Whatever the case is, a burst line can permit water to begin rising from the floor without an adequate drainage and sump pump system in place for discharging the effect. The result is likely several inches of standing water until the service shutoff can get reached and used.

Extraction is a vital element to recovering your entire household after the water damage event, though with the concrete flooring and blockwork walls, addressing the standing water can often be a substantial step towards a full recovery. We can utilize tools like our sump pump and trash pumps for the continual discharge of the standing water, and then turn our drying tools loose on saturated block and concrete to make the damage “Like it never even happened.”

The first 48 hours of a water loss event are the most critical, which makes it all the more critical that We’re Faster To Any Size Disaster. Trust our local and accomplished SERVPRO of Upper Cape Cod and The Islands team to help however you need by calling (508) 888-5985.

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How SERVPRO Restores Water Damaged Finished Basements in Falmouth

9/24/2019 (Permalink)

Water on floor of basement. Bedroom furniture and dehumidifier are exposed to the water This finished basement experienced a water loss event. Our team removed the water and restored the home. Call us today!

Recovering a Falmouth Finished Basement After Substantial Loss 

Several inches of standing water can present a uniquely damaging scenario for the subterranean levels of Falmouth homes. Our technicians have encountered many finished basements that required substantial water loss recovery. Recently a local home required our efficient extraction approach and restoration tactics to make their disaster “Like it never even happened.” 

When we approach a situation where flooding or substantial water removal for Falmouth finished basements is necessary, we assess the conditions quickly. We have multiple avenues that must get addressed immediately in the mitigation phase, including removing exposed furniture and contents to prevent their destruction. This recovery effort in this flooded basement required a fast response from our professionals. Our technicians needed to be careful to safely address submerged objects like surge protectors and the residential dehumidifier. Powered electric outlets and machines can be a danger to occupants of the house and our SERVPRO technicians first arriving on the scene. 

Expect that simple water extraction in these situations is not sufficient for recovering your finished basement. Upon arrival to this standing water, our professionals deployed the highest efficiency extractors available to our technicians, including the use of the engine-driven extractor truck and our gas-powered trash pumps. These extractors provided continual water removal without requiring reliable electricity. 

Flood cuts to the drywall are needed with structural cavities also receiving the same standing water concerns. Our air movers and dehumidifiers have better access to these cavities with portions of damaged drywall removed. With lower flood cuts, we can utilize our low-profile air movers to access these spaces and protect installed construction materials as much as possible. 

Drying mats remove moisture and saturation from the vinyl plank flooring where it could stay installed. Our moisture detection equipment verifies the presence of dampness pockets to prevent lingering water damage that can develop into microbial threats. 

After substantial water loss incidents, you might think that your finished basement can never go back to looking like it did. Our SERVPRO of Upper Cape Cod and The Islands professionals have the expertise and cutting-edge equipment to offer fast mitigation that saves our customers time and money. We’re Faster To Any Size Disaster. Contact us anytime at (508) 888-5985.

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Our Professionals Discuss How Important Esporta Washing Is After A Fire In Your Falmouth Home

9/18/2019 (Permalink)

Fire raging in a kitchen Give our SERVPRO of Upper Cape Cod and The Islands professionals a call today at (508) 888-5985.

How Esporta Washing Can Help Protect Fire-Damaged Falmouth Homes

The landscape of fire recovery is continuously changing, and that means that Falmouth homeowners do not have to wade through overwhelming circumstances and prolonged restoration periods to see their property and its contents restored fully. The commitment to having the latest equipment and approaches for on-site and off-site content management is a trademark of our SERVPRO fire recovery team. The more we can advance this aspect of our service, the less loss that our customers ultimately experience.

Because we seek out the most practical and efficient strategies and equipment to overcome Falmouth fire damage, we have become pioneers of innovative machines and products infiltrating the restoration market. The Esporta Wash System is a patented design that makes soft content recovery after a fire loss incident easier to manage and much more successful. There are many ways that this equipment has helped to change the way we help our customers, and it can benefit you to know a little more about this effective system.

How Does it Work?
The system uses hydraulics to simulate a less aggressive washing method similar to waves impacting a shoreline. This force can remove contaminants, dirt, and sediment from affected soft materials. This device is a mobile machine, meaning that this work can get performed on-site to prevent the removal of your belongings when possible.

What Are “Soft Contents?”
Soft contents refer to items and belongings in your home that can get easily damaged or marred by aggressive cleaning methods. These possessions can include clothing, shoes, bedding materials, and other fabric-based items within the property. These objects get set aside and earmarked by our SERVPRO team during the inspection of your home.

Are There Other Content Management Solutions?
Much of the content management options that our professionals can offer happen off-site at our warehouse. We have submersion techniques with ultrasonic tanks that can work to remove soot from hard surfaces. We have ozone chambers that can neutralize odors in entire lots of removed possessions from your home. No matter what your belongings need, we have a way to help.

Fire recovery is a niche of the restoration industry where our team has considerable experience. When combined with our advanced equipment like the Esporta Wash System, we can genuinely make losses “Like it never even happened.” Give our SERVPRO of Upper Cape Cod and The Islands professionals a call today at (508) 888-5985.

For more about Falmouth click here.

If Your Falmouth Business Suffers Fire Damage Call The Remediation Specialists at SERVPRO Today

9/10/2019 (Permalink)

Couple at furniture store Don't let your business get destroyed by fire damage. Call the professionals at SERVPRO today for remediation assistance.

Protecting Furniture for Sale in Fire-Damaged Falmouth Galleries

Fire damages that affect a Falmouth furniture store can quickly become a costly disaster. With the multiple layers of effects, including both soot residues and odor permeation, furniture that does not get attention by our restoration professionals in a brief period can soon get deemed a loss. We have advanced equipment and products that can reduce the severity of these fire loss effects, and also have an entire division of our team devoted to content management to protect your inventory as much as possible.

With an entire showroom of merchandise, fire damage to Falmouth stores can be a devastating situation. Even without substantial combustion and spread of the fire, any degree of soot can be a threat that property owners cannot manage on their own. As a business owner, your priority in these situations is the safety of your employees and customers, but you also must remain concerned about what percentage of your investment in your furniture stock is salvageable. Our SERVPRO team has effective practices that can help to eliminate soot, odors, and other damaging effects that can threaten these items.

Much of the work that needs to happen with your inventory at your furniture store gets placed into the hands of our content management team. Depending on the severity of the damage and what cannot get addressed on-site, we can safely move affected items and fixtures to our nearby facility for focused cleaning, deodorization, and secure storage. In our care, we can employ cleaning techniques overseen by our Upholstery & Fabric Cleaning Technicians (UFT) accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.)

Non-upholstered items can often get recovered on-site with the combination of chemical sponges, deodorization equipment, and other cleaning practices. Depending on the methods used for fire suppression, our SERVPRO team must also often overcome water damage before it absorbs into wooden elements and degrades them.

Furniture can quickly show the effects of a fire loss incident and can feel impossible to restore. You can count on our SERVPRO of Upper Cape Cod and The Islands team to employ the latest techniques, products, and equipment to reduce your loss and keep your business running throughout the restoration. Give us a call anytime at (508) 888-5985.

Click here to learn more about Falmouth. 

Our Swift Response Will Save Your Fire Damaged Home In Falmouth

9/5/2019 (Permalink)

 Interior of fire damaged home Give us a call today at (508) 888-5985.

Immediate Fire Damage Assessment For Falmouth Homes

We understand that sometimes the restoration and recovery of your Falmouth home after a fire might be out of your control. In many cases, homeowners undoubtedly seek the expertise and wisdom of their insurance adjusters and providers who have helped to navigate similar disasters in the past. This experience amid a crisis can be a welcomed diversion from the stress and trauma of the fire loss incident, but it also relinquishes much of the control that you have in choosing the professionals you want working on restoring your property.
While you may not put too much thought into which professional outfit addresses your Falmouth home’s fire damage, there is more to the recovery and restoration process than you might believe. Even with the insistence of your insurance provider to choose a restoration team that they have worked closely with over the years, which we can appreciate having standing relationships with nearly all of the insurance companies serving the Greater Cape Cod area, our SERVPRO team can still help.
Damage assessment is often the responsibility of a homeowner, and you might not always be ready for how weighty of a decision this can become. Over the years, many have chosen our SERVPRO professionals for this task because we can work quickly to scope the entire household for all potential threats and existing effects following the extinguishment of a fire.
While it might be tempting to perform an inspection on your own, there are two primary reasons why property owners should exercise caution with this approach. The first of these is that it can often be challenging to navigate a fire-damaged home, and you might not have the experience to identify potential structural threats that could lead to injury. Additionally, our SERVPRO team is specially trained to catalog damages that can get easily seen throughout a house as well as those that are more difficult to see.
We know that we might not always be the choice of every homeowner suffering the effects of a fire loss incident, but we are always willing to help; however, we can. Our SERVPRO of Upper Cape Cod and The Islands team has years of experience and highly trained professionals that can arrive quickly whenever you need us. Give us a call today at (508) 888-5985.

For more about Falmouth click here.