Recent Posts

Is a Wet-Dry Vacuum Enough to Remove Water From my Home?

7/30/2020 (Permalink)

Water heater caused a flood No matter when you make the call, we have technicians who can assist you.

Protect your Sandwich Home by Inviting a Professional Service and their Water Removal Equipment.

Imagine the water heater of your Sandwich home breaking and leaking all over your kitchen and living areas. It may leak overnight, allowing the water to travel freely throughout your home, soaking walls, carpets, and baseboards. Your first reaction could be to go to your local store to rent a wet-dry vacuum to resolve the situation. Even though this is a logical step, you may fall short and leave water hiding throughout your home, which can later cause issues such as mold or a weaker structure.

For our neighbors in Sandwich, water damage restoration is a job for our SERVPRO team. We are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), which parallels our experience in restoring homes like yours. Even if your water damage does not appear extensive, call our 24-hour hotline for our expert opinion. You might be surprised by how quickly water can seep into your home and set the stage for significant damage.

What is the best equipment to extract water?

Water extraction is not a one-size-fits-all approach. The volume of water, the materials in your home, natural humidity and many other factors play into our ability to restore your home. It is not uncommon for Sandwich homeowners to feel like excess moisture is under control only to realize later that water was hiding under baseboards or within a wall cavity. Our SERVPRO crew has several measuring tools at its disposal, including infrared technology, which can pinpoint problem areas. We can also use one or several of the following to remove water and restore optimal humidity levels-

Truck-mounted pumps which we can connect to municipal sewers as needed

Submersible pumps to place within your home

Wand extractors to access the hard to reach corners of your home

Don't underestimate the impact of water to your home. SERVPRO of Upper Cape Cod and the Islands is available at (508) 888-5985 whenever a leak occurs. Let us work with you to leave your home, "Like it never even happened." 

Learn more about Sandwich.

After Fluid Removal, Who Helps Repair the Damage Water Did in My Falmouth House?

7/14/2020 (Permalink)

water damaged room; SERVPRO drying equipment being used; flood cuts on drywall to enable drying Sometimes flood cuts in the drywall are necessary to dry water damaged homes.

Skilled Extraction and Structural Drying Sets the Stage When SERVPRO Completes Water Damage Repair in Falmouth  

Water is incredibly corrosive to a wide range of conventional building materials in your Falmouth dwelling. Even if we remove the liquid water and promptly absorb moisture, some structural components might need repair, replacement, or rebuilding if the damage is severe enough. Hiring a firm that provides a full spectrum of restoration services streamlines the project and saves you from the necessity of finding more than one contractor. 

What Kinds of Structural Repairs Should I Look for After a Water Loss? 

The list of water damage repairs for your Falmouth home is somewhat predictable for our experienced crews, but we are always open to the unexpected. We see the effects of water incursions frequently, if not daily, and have a robust range of strategies to mitigate and remediate the affected areas in anticipation of any rebuilding needed. Damaged highly hygroscopic (quick to absorb water) materials might include: 

  • Drywall
  • Ceiling tiles
  • Unfaced insulation
  • Particleboard 

Do Hygroscopic Materials Always Need Repairs and Replacing? 

Some materials with a high permeance factor can survive a brief soaking if water cleanup and focused drying are immediate. Few scenarios exhibit this “perfect” response, and instead, SERVPRO crews assess and plan an intervention for irreparable damage. Crumbled gypsum wallboard needs replacement, as do bulging ceiling materials threatening a loss of structural integrity. Particleboard can warp, dislodging the materials it underlies. Wet insulation packs down, no longer able to deliver the desired R-value. Controlled demolition choices such as flood cuts also require repair. 

Who Completes the Water Damage Repair?  

Although some disaster response companies stop short after water removal and drying, our team provides wrap-around build-back services. We have four decades of construction experience and a dedicated rebuilding division and are confident we can manage your water damage repair start to finish.     

Count on SERVPRO of Upper Cape Cod and The Islands to mitigate, remediate, and restore the water damage in your home. Call (508) 888-5985 for rapid response and reliable repairs.

More about Falmouth

Contractor Licenses:

General: CS-108357

What Type of Cleaning is Necessary After Fire Losses in My Falmouth Home?

7/12/2020 (Permalink)

The interior of a house has been fully destroyed by a fire There are many strategies for cleaning up after a fire loss in your home, and our SERVPRO of Upper Cape Cod and The Islands team can help.

Structure fires can leave your residence worse for wear, but our cleaning technicians can help to overcome many fire loss obstacles after a disaster in Falmouth!

Fires can have a lasting effect on your Falmouth home in a way that is impossible for homeowners to address on their own. As challenging and overwhelming as the result of structure fires can often appear, it is the fast response and reliability of our SERVPRO professionals that can help to limit the spread and severity of these loss effects. Phases of restoration, such as the cleaning, do not happen all at once. With so many actions under the general heading of cleaning, our technicians work on this portion of restoration from the earliest mitigation points through the final touches on a finished product.

Fire damage cleanup for Falmouth homes and businesses must begin as soon as our technicians arrive at the address. We have multiple tools and technologies that can overcome many of the obstacles that exist after a structure fire. From lingering odors to smoke damage on surfaces, our professionals must continually seek the most efficient approach to get your property back to preloss condition as soon as possible. Often, this means various types of premier cleaning services ranging from emergency actions to improving the aesthetic appeal of the property when restoration nears its conclusion.

Is There Cleaning that Should Happen Immediately?

Emergency services are a critical element of our fast response amid a disaster. Fires can be particularly problematic in that, even after extinguishment completes, the home can continue to get damaged by migrating effects. The solution to this situation is a prompt response where emergency services limit the spread and severity of loss effects after a structure fire. Some of these actions can lower the concentration of damaging effects, while others are meant to improve the efficiency of recovery solutions and deodorization. Some of these emergency services include:

    •    Debris Removal – Removing sediment, ash, and remnants of burned materials from the flooring throughout the house is vital to reducing the concentration of odors and soot.
    •    Soot Removal – Soot can be one of the most significant hazards for our technicians and the occupants of the house after a fire. We can clean it up with air scrubbers and agitative cleaning techniques.
    •    Controlled Demolition – Removing damaged portions of wall systems and other construction materials are beneficial for efficient reinstallation and reconstruction.

What Makes Debris Removal Valuable for Restoration?

Removing debris from damaged areas of your home requires multiple techniques. While many of these situations begin with shoveling out heaps of ash and material remnants, there often several other approaches at work to finalize the phase. Debris removal is a valuable approach for many reasons, and these include:

    •    Reduces odor strength
    •    Reduces the presence of soot and smoke residues
    •    Helps structural elements get cleaned on-site

How Can Soot Get Removed from Surfaces and Contents?

Soot it is often one of the most challenging aspects of cleaning up after a fire. These particles get generated from incomplete combustion of fuels. As much as this effect can be challenging to clean and compromise the aesthetics of affected materials, it is also a health hazard for those exposed. We take great care and consideration in ensuring that our responding technicians have the appropriate personal protective equipment to keep safe from migrating effects that could harm them like microscopic soot particles.

There are many incredible methods of removing soot from surfaces, contents, and the environment. Each of these approaches gets selected based on the severity of the situation, the materials affected, the area where soot exists, and other factors. The most conventional of these cleaning tactics include:

    •    Soda Blasting – Using various media such as baking soda or walnuts, we can harness pressurized glass to remove surface residues like soot and smoke.
    •    Emulsification – Oily soils can also be challenging to remove without the appropriate chemical solvents. In our inventory, water-based products can encircle oily particles and pull them from the surface to get rinsed away.
    •    Agitative Cleaning – Agitative cleaning practices often involve removing thicker residues from surfaces to make later cleaning simpler. Strategies for this approach include dry vacuuming, brushing, and steel wool.
    •    Controlled Demolition – When residues are more challenging to remove than initially projected, often, the only remaining solution is to remove these materials via controlled demolition.
    •    Pack-Out Restoration – Contents in the house impacted by soot and smoke residues can benefit from direct cleaning and recovery in the care of our professionals at our SERVPRO facility.

There are many strategies for cleaning up after a fire loss in your home, and our SERVPRO of Upper Cape Cod and The Islands team can help. Give us a call anytime that you need us at (508) 888-5985.

What Is the Difference Between Fire Restoration and Fire Remediation for My Falmouth Business?

6/18/2020 (Permalink)

fire damaged office Have a fire restoration issue? Call SERVPRO of Falmouth to mitigate your fire damage business.

Our Construction Specialists Go Beyond Mere Remediation to Fire Restoration of Your Damaged Falmouth Commercial Building

The first steps after a fire damages your Falmouth business include moving contents away from the most severely affected areas, firefighting water removal, soot evaluation and cleaning, debris cleanup, and deodorization. Sometimes this is enough to make your building whole, providing a space where your business can thrive, but not always.

What Happens When Fire Severely Damages and Makes Structural Materials Unsafe?

Not every blaze is caught before significant damage is done, and your Falmouth business needs fire restoration in addition to preliminary mitigation and remediation. We frequently see the following after a fire emergency, requiring some form of demolition, repairs, resurfacing, and rebuilding:

  • Stairs, walls, and ceilings can collapse
  • Floors and supporting structures can weaken, rendering them inadequate for weight-bearing
  • Roofs and siding can burn through
  • Fixtures can char beyond the ability of even a skilled technician to save
  • Trapped fire fighting water can need release, necessitating flood cuts and weep holes

Why Is It Smart to Hire a Contractor Who Can Do It All After Commercial Fire Loss?

SERVPRO does not overextend our employees by taking on a fire restoration project start to finish. Instead, we streamline a complicated but interrelated process, ensuring our work crews assigned during each step of the process are highly-qualified in their specialties. You have plenty on your plate reassuring customers, employees, and vendors that your fire-damaged business is on the mend. Take acting as a general contractor off your to-do list. Allow our construction division to support our Water Damage Restoration Technicians (WRT) and Fire and Smoke Restoration Technicians (FSRT) as needed, and then build back what was lost in the fire before handing the keys back.

Wrap-around fire mitigation and remediation through restoration are within the team's capability at SERVPRO of Upper Cape Cod and The Islands. We're Faster To Any Size Disaster, on-site promptly 24/7 after your call to (508) 888-5985.

Contractor Licenses:

General: CS-108357

What is the Difference Between Wet and Dry Smoke in Falmouth?

6/11/2020 (Permalink)

home after fire No matter what type of fire loss that your home experiences, our SERVPRO of Upper Cape Cod and The Islands team can help.

Fire And Smoke Damage In Falmouth

Fires in Falmouth homes can vary substantially, which requires our experienced SERVPRO team to adapt to changing conditions from one site to the next.

All fires in Falmouth do not burn at the same temperatures and speed, meaning that the damage to homes varies substantially from one emergency to another. But between the varying loss effects that can threaten your property, our experienced technicians can help with practical strategies for removing debris, cleaning residues, and deodorizing the house.

One of the primary separating factors for fire damage in Falmouth homes is the type of smoke damage. As materials burn, smoke and combustion residues come to rest on surfaces and contents throughout the house. This damage might be wet or dry smoke, and these conditions vary based on the temperature of the fire and its blistering pace. This variance often has much to do with atmospheric conditions and the combustible materials involved.

How Does Wet Smoke Residue Get Removed?

Wet smoke gets produced by smoldering, lower-temperature fires. It can leave a thick residue on surfaces that are challenging to clean and remove without the expertise of our restoration professionals combined with effective strategies such as:

    •    Abrasive Cleaning
    •    Soda Blasting
    •    Water-Based Solvents
    •    Controlled Demolition

Is Dry Smoke Damage Easier to Restore?

Instead of a thick and challenging residue on surfaces, dry smoke damage leaves a chalky film that can often get wiped clean. While the after-effects of dry smoke, higher-temperature fires might be easier to clean, these conditions also can cause more widespread and total destruction. Dry smoke fires spread quickly throughout the property, producing a more pressing need for reconstruction and rebuilding services.

No matter what type of fire loss that your home experiences, our SERVPRO of Upper Cape Cod and The Islands team can help. We have experienced professionals ready to mobilize whenever disaster strikes by calling (508) 888-5985.

What Kinds of Storm Events Inflict the Consequence of Flooding in My Falmouth Home?

6/8/2020 (Permalink)

living room flooded with floating chair Call us for assistance of any kind!

Falmouth Flood Damage Can Have Many Storm-Related Causes -- SERVPRO Prepares to Help for Any Scenario

As the severe storm season starts to ramp up in the Atlantic, you are wise to consider how to ready yourself for the many different ways you might experience its impact. Regardless of how the floodwaters invade your Falmouth spaces, the overall goals are the same:

    •    Get the water out fast
    •    Dispose of it lawfully
    •    Clean away debris and residues
    •    Disinfect
    •    Dry affected materials

How Can a Restoration Company Help with Safety and Security?

Homeowners who have never used our services might be surprised at the emphasis we place on safety assessment and securing your dwelling. Falmouth flood damage from storm activity can include significant exterior breaches, roofs, windows, and siding taking hits from wind and debris, and exposing your home to the elements. Our well-trained and equipped crews board and tarp up holes while managers assess the interior for safety hazards like a slip, trip, and fall; electrical shock; and the imminent collapse of walls and ceilings where building cavities are full of rainwater.

Is There the Possibility of Saltwater Flooding My Home?

Our community's location with Buzzards Bay to the north and Vineyard and Nantucket Sounds to the west and south put homes at risk of storm surge mixing in with the torrents of rain. Saltwater flooding complicates remediation somewhat, with freshwater flushing possibly a recommendation before water removal completes. Saltwater is a contaminant, exposing metals to heightened oxidation risk, concrete to slow but steady deterioration, and wood structures to delignification. Extra care needs to be taken when saltwater and electrical currents cross paths, as the salt increases conductivity.

Am I Responsible for Proper Disposal of Contaminated Flood Waters?

Flooding issues are already complicated, and then issues surrounding the hazardous substances mixed or dissolved in the floodwaters arise. SERVPRO is familiar with local rules and regulations about the lawful and safe disposal of contaminated waters flooding inside your home. Chemicals, insects, animals, sewage, and industrial waste are among the potentially dangerous substances contained in overland and flash flood water. We contain the dirty water and take all steps necessary to discard it as hazardous waste. Rely on our experience and vigilance in remaining current with current rules. We obtain needed permits and document how we managed the water.

How Do I Get to Water that Migrates into Building Cavities?

When large amounts of water invade your home, it is a dynamic force, seeping through cracks and crevices. Spaces in cinder blocks, between walls, under floors and cabinets, and more can hide standing water and deflect your attention from moisture absorbed into structures. Our technicians use moisture detectors and meters and thermal imaging cameras to seek out and locate trapped water. If needed, our crews use controlled demolition to release water and gain access for drying efforts. Flood cuts, which take out several inches of a wall from the floor to above the waterline, and drilled holes under baseboards and in mortar joints, create ways to drain and dry wet recesses.

Is Gutter and Downspout Maintenance Worth the Hype?

Consider the dramatic scenarios with which our coastal community copes during "training" rainstorms and intense timeframes like a hurricane and Nor'easter seasons. Is it worthwhile to spend any time worrying about the drainage system for your roof when these events appear cataclysmic? Periodic reminders in the media, and maybe from family, neighbors, and friends, push the idea that gutters and downspouts are crucial in the fight to keep water from flooding your home. Are you convinced?

What Do Gutters and Downspouts Do?

Even in ordinary rainstorms, a dependable drainage system at your roofline helps move vast quantities of precipitation off your house and direct it at least ten feet away from your foundation. Just because rain is unaccompanied by high winds does not eliminate the flooding danger it poses to your home. If water falling over the entirety of your roof sheets down directly next to your foundation, it makes its way through the stone, brick, concrete, or cinder block and into your basement.

What Steps Do I Take to Avoid Gutter and Downspout Failure in the Future?

Get into a routine. Gutters can fill with roof granules, leaves, sticks, and other debris. These impediments to free-flowing rainwater must be removed regularly. Check on the condition of the components, fasteners, and connections, and immediately arrange to replace, repair, and upgrade.

Is It Feasible to Find a Flood Damage Restoration Contractor that Can Do It All?

As our crews work through the debris cleanup, contaminated water removal and disposal, residue remediation, disinfection, and structural drying, you often are not back to preloss condition. Structural damage, including planned demolition to release hidden water and enhance drying efforts, remains. Rather than shaking your hand and referring you to another contractor for rebuilding, we can help you with repairs, replacement, and reconstruction, licensed in the state of Massachusetts.

Trust the team at SERVPRO of Upper Cape Cod and The Islands to stand with you and implement successful strategies to bring you out of a storm-related flood situation successfully. Call us for assistance of any kind at (508) 888-5985.

What Should I Prepare For After An Attic Fire In My Falmouth Home?

5/28/2020 (Permalink)

Burnt house interior. Burned furniture, kitchen cabinet, charred walls and ceiling in black soot SERVPRO of Upper Cape Cod and The Islands can help you resolve any challenging situation after fire damage, “Like it never even happened.”

Dealing with Attic Fire Damage in Falmouth Homes Presents Many Challenges, but SERVPRO Can Help You Address Them Conveniently

Fire damage can be localized to a small section of your Falmouth property if it is controlled in time. If the damage is restricted to the attic, you might face a significant challenge of cleaning up and restoring the damaged materials.

What factors make restoring attic fire damage in Falmouth homes challenging?

    •    Attic fires go unnoticed longer
    •    Most of the building materials in the area have unfinished surfaces
    •    Presence of junk or other items stored there
    •    Presence of utility lines such as power cables or air ducts

If a fire breaks out in your Falmouth attic, it might take a few extra seconds or minutes before anyone realizes something is wrong. In most cases, such fires become apparent only when smoke or flames are visible are under the eaves or inside the house. That delay gives the fire a chance to consume more materials and residues to settle deeper into materials, thus adding another layer of challenge for the restorers to handle.

Most of the construction materials in the attic, including trusses and frames, have unfinished surfaces. Such surfaces are porous, which leads to profound residue deposits. Although the materials are out of sight, leaving traces of residues can cause several problems, including persistent odor in the house. Our SERVPRO technicians help clean residues and remove the odor using a wide range of techniques including:
    •    Soda blasting to remove residues
    •    Sanding to remove charring and stubborn residues
    •    Sealing structural timber, with deodorizing pre-sealer

Does smoke leave the attic naturally?

Since attics have minimal openings, ventilating the smoke produced during the fire can be a challenge. Before applying regular ventilation techniques such as forcing the residue-filled air out with box fans, an opening is required. Our SERVPRO technicians can help by opening up the roof or removing the louvers to create the space necessary for proper ventilation.

SERVPRO of Upper Cape Cod and The Islands can help you resolve any challenging situation after fire damage, “Like it never even happened.” Call us at (508) 888-5985 to help.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Falmouth, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Upper Cape Cod and The Islands today at (508) 888-5985 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

We Got Hit with a Major Storm in Falmouth, How Can I Clean Up the Floodwater?

5/17/2020 (Permalink)

Flood in a house with furniture floating Give us a call at (508) 888-5985, and we will deploy a team to make it “Like it never even happened.”

SERVPRO Offers Reliable Flood Damage Restoration to Bring Your Falmouth Property Back to Pre-Loss Condition

If your home suffers extensive storm damage, you need a team that can spring into action fast. This is especially true when flooding is involved, as these waters come with a variety of debris and contaminants. SERVPRO is available 24/7 in emergencies like this to help you get the prompt water removal and cleanup; you need to return your interior to pre-flood loss condition.

Why is SERVPRO the Best Choice for Flood Restoration?

Our Green Fleet is stocked with the latest equipment and products necessary to help us provide fast, efficient help when your home suffers flood damage in Falmouth. You can count on us for:

    •    Prompt Response: Our crew arrives in as little as four hours ready to get to work
    •    Documentation: We know it is a stressful time, so we take care of the paperwork for you to ensure that the project goes as smoothly as possible with your insurance company
    •    Equipment: The trucks are filled with water extraction tools, moisture detection equipment, and EPA-registered cleaning agents provide our customers with professional results.

What Can I Salvage After the Flood?

Plenty of damage happens after a storm rips through the Falmouth area, but our skilled technicians work quickly to limit additional damage. We ensure your home is free of moisture that can bring on mold and mildew, as well as foul odors. Everything gets cleaned and disinfected thoroughly so that your interior is safe for your family to go about your daily life.

With the attention to detail and specialized planning that SERVPRO of Upper Cape Cod and The Islands has to offer, you can get back to your routine faster after flood damage. Give us a call at (508) 888-5985, and we will deploy a team to make it “Like it never even happened.”

For more about Falmouth click here.

Water Has Damaged My Home, Who Can Help?

5/2/2020 (Permalink)

SERVPRO technicians finishing up a job Technicians in East Falmouth are finishing up a water damage house. SERVPRO does it again.

Call SERVPRO to Perform Water Removal in Your Falmouth Home

Whether it is a faulty water heater or a burst water pipe, it takes only a short time for water to damage the structure and contents of a Falmouth area home. Once you notice a water emergency, it is essential to act immediately to hire professionals who can restore your home to its preloss condition, whenever possible.

How do restoration experts extract water in a property?

It is crucial to note that it takes only a few inches of water or even a large spill to cause significant damage to valuable items. Since we understand how devastating water damage can turn out, our team of highly trained water restoration experts can perform water removal in your Falmouth residence promptly to avoid further damage. Our technicians have decades of experience and access to state-of-the-art equipment and tools that help us handle any magnitude of water damage. We use cutting-edge techniques that protect homes against mold, microbes, and odors. You can trust SERVPRO technicians to extract water, clean, and deodorize your residence effectively.

Can I remove water from my residence before the restoration experts arrive?

You can begin the water removal process depending on the amount of water present in your residence. A large puddle from a leak? Sure, try a mop and bucket. If the water levels are high, wait for us for extraction, you may exacerbate the situation. If the weather is conducive, open the windows to allow air circulation and remove the affected furniture outside. Remove items in the flooded area to safeguard them from damage. More extensive damage can occur to furnishings and building materials the longer water remains on them. Failing to remove the water fast can also encourage mold growth.

If the water levels are too high for your water removal equipment to handle, it is crucial to wait for the SERVPRO team to arrive. It takes a short time for clean water to turn to gray water, and then black water, which can cause unhealthy conditions for the residents. We have a wide range of advanced extraction equipment and tools that can handle any amount of water.

Can restoration experts help me file my insurance claim?

Many home insurance policies provide coverage for water damage if the cause is accidental and sudden. The Insurance Information Institute reports that homeowners insurance can help pay for repairs for reasons such as:

• If drywall gets drenched after a water heater raptures
• A pipe bursts upstairs and water saturates the ceiling underneath
Depending on what is destroyed, two kinds of coverage within a homeowner’s insurance policy can apply:
• Dwelling coverage – It helps pay for damage to the structure of a house if a covered peril damages it. Therefore if a pipe bursts suddenly and ruins a wall, dwelling coverage can pay for repairs.
• Personal property coverage – It helps pay for damage to your possessions if a covered risk ruins them.

Before beginning the water extraction process, you need to contact your insurance company to determine how much coverage is available. Our team can work with your insurance adjuster to make it easier for you to claim for compensation. The cause of damage and its extent may determine your coverage.

Our technicians have years of experience in dealing with local adjusters and insurance companies. Our technicians can document your loss by taking photos before we work on the affected area, during the mitigation process, and after completing the job.

As part of our water damage cleanup procedure, our team of experts can also include the drying logs and sketches. We work hard to make sure our customers enjoy a hassle-free experience from the moment you call us to the minute we complete the restoration process.

Which water restoration equipment and tools do professionals use?

Some tools we can use to handle water damage include

• Water extraction units
• Air moving equipment
• Inspection devices
• Deodorizing equipment

Water extraction is the primary process that SERVPRO technicians use to speed up the drying process and to minimize further damage in your property. We can use stationary tools that extract water from the carpet and pad. Since the tool needs weight to work effectively, one of our restoration technicians can stand on the device to help it extract as much water as possible. After using the stationary tool, our technician can use a carpet wand to remove residue water on the surface of the carpet. The machine is useful for extracting the excess water, leaving moisture only.

If the moisture left on the surface is not extracted on time, it can lead to mold growth. We can use axial air movers to speed up the evaporation process.

Water damage comes along with unpleasant odors, which can persist if not mitigated on time. Our team can use different equipment to eliminate bad odor from your property, including:

• Air scrubbers
• Hydroxyl generators
• Ventilating box fans
Thermal foggers
• Scented beads

When dealing with water damage, you can rely on SERVPRO of Upper Cape Cod and The Islands for reliable water removal services that can restore your residence to its preloss condition. “Like it never even happened.” Talk to us today at (508) 888-5985.