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Would your business be prepared in the event of a disaster?

11/5/2018 (Permalink)

Would your business be prepared in the event of a disaster?

What would you do if your business suffered: Water Damage, Fire Damage, Smoke Damage, Mold, or a Bio-Hazard contamination? Do you have a plan in place? SERPVRO® offers at no charge a business "Ready Plan" app for your phone that will walk you through a preparedness  plan that could save your business $1,000's. 

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. In general, the faster the response time to a disaster, the less secondary damage can occur. SERVPRO is "faster to any disaster" and works with you and your employees every step of the way.

The SERVPRO Ready Plan app will guide you through a: Water Damage event, Fire Damage event, Mold, Bio-Hazard contamination, and more.  Pre-planning and having this app on the ready can help to give you tremendous peace of mind.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

What Secondary Damage can occur after Storm Damage?

11/5/2018 (Permalink)

What Secondary Damage can occur after Storm Damage?

After roof leaks or flood damage, if not properly dried and treated, a home or business can develop mold from the moisture left on: wood, tile, carpeting, windows, concrete, and/or other materials/items that were affected.  SERVPRO of Upper Cape Cod and the Islands strives to prevent secondary damage every time we remediate water damage. Building material and flooring are dried and treated to prevent mold and other allergens/contaminates using specialized equipment and cleaning products.

If water damage is not properly treated, the perfect environment is created for mold spores to grow in your home and to contaminate the air that is breathed.

Should you ever suffer water damage due to: excessive rain, storm damage, leaky roof, flood damage, a water heater leak, sink overflow, fire, refrigerator leak, or any other reason water has invaded your home or business, please know that SERVPRO of Upper Cape Cod and the Islands is here to help.  Faster to Any Disaster

Cape Cod Canal Day

10/9/2018 (Permalink)

Cape Cod Canal Day

Thank you to all who attended this year's Cape Cod Canal Day in Buzzards Bay Park on September 15th. SERVPRO® of Upper Cape Cod and the Islands was a proud sponsor of this free, family event this year.  There were: local food trucks, craft beer and wine, a local photography contest, live entertainment, arts and crafts, cornhole tournaments, and children's playground activities. The event was sponsored by the Cape Cod Canal Region Chamber, an organization of which SERVPRO® of Upper Cape Cod and the Islands is proud to be a member. Admission was free. If you couldn't make it this year, be sure to come out next year - it was a great time in Cape Cod!

Causes of Refrigerator Leaks

10/8/2018 (Permalink)

Causes of Refrigerator Leaks

Maybe your water alarm alerted you, maybe you see a puddle or some dripping, or maybe you see some signs of water damage (corrosion, water stains, etc.). Once you’ve discovered a leak, consider the possible causes.

Blocked defroster. A blocked defroster can stop defrost-cycle water from draining properly. Try clearing out the small drain by pouring hot water into it. Remove any debris with a pipe cleaner.

Drain pan. Sometimes the drain pan itself can leak. Check for cracks.

Filter. Refrigerators with filters can leak if the filter is the wrong size or not installed properly.

Water line. This is potentially the most problematic. Refrigerators with ice makers or water dispensers have water lines running between the main water supply and the back of the fridge. Feel to see if the water line is wet or dripping. Cracked hoses and loose connections are often the culprit.

Refrigerator leaks can damage the flooring and cabinets in your kitchen.  If you experience a refrigerator leak, please contact us right away to treat and help to prevent any further damage.


Types of Contaminated Water after a Storm

9/18/2018 (Permalink)

Types of Contaminated Water after a Storm

Should you experience a flood in your home after a storm, our team of technicians will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. Our technicians at SERVPRO® of Upper Cape Cod and the Islands are available 24 hours a day, 365 days a year for any emergency situations that arise. We have been a trusted name in safely and properly restoring homes and businesses for almost 15 years! We are here to help!

5 Things to Know After a Water Damage| SERVPRO of Upper Cape Cod and the Islands

8/27/2018 (Permalink)

Water Damage 5 Things to Know After a Water Damage| SERVPRO of Upper Cape Cod and the Islands Trained professionals from SERVPRO of Upper Cape Cod & The Islands do exceptional work restoring buildings affected by fire, mold, water & storms.

Electrical Wires and Gas Lines

Before even approaching the scene of a flooded home that needs water removal on Cape Cod be very careful. If the water reaches outlets or damages electric wires and gas lines, then it could be dangerous to the touch. Therefore, the best way to do is to let professionals handle this kind of work. Otherwise, you may have to replace these wires and gas line later which can be much more expensive.

Grey and Black Water

Whereas fresh water is the cleanest and safest, grey water is dirty and black water is hazardous. Because water can be a bacteria breeding ground, fresh water can easily become grey or black water when it passes through structure. The nature of grey and black water is much more damaging than fresh water and requires special precautions. Therefore, dealing with a fresh water damage as soon as possible will seriously save you a headache.


If the water doesn't destroy your home and belongings, then the mold can. Did you know it only takes 24 hours for mold to appear? This is why it’s smart to anticipate the need for mold remediation on Cape Cod. If you wait too long, the mold will multiply rapidly and become more and more stubborn. If it turns to black mold, then toxicity in the air will become a serious concern.

Building Structure and Foundation Damage

Water damage often finds its way into spaces that are out of view. Such examples might be crawl spaces, inside of walls or retained in the ceilings and floors. Not only will it cause damaging mold, it will warp and weaken these structures, eventually causing them to fall apart. Even worse, long term water damage can cause rot and put the rest of the building in jeopardy.

Valuables and Belongings

One of the most devastating things about water damage is how it can steal away prized possessions. Books, photos and important documents name just a few things that can get wrecked within a day. You’ll have even bigger problems if the water penetrates your furniture, electronics and appliances. If the water damage is handled immediately, then you may be able to save these items. If you wait then you are not only losing sentimentally valued items, you are also losing thousands of dollars in damages, replacements, and repairs.

For help, contact professionals of SERVPRO of Upper Cape Cod and the Island by calling us at (508) 888-5985.

Things To Be Done Before and After Fire Damage

8/27/2018 (Permalink)

Fire Damage Things To Be Done Before and After Fire Damage SERVPRO of Upper Cape Cod & The Islands is the best option for residential or commercial mold, water and fire restoration that is quick and detailed.

When Fire Strikes

Did you know that more Americans die from fires each year than all of the natural disasters combined? Therefore, if you have a fire and it’s too large to use a fire extinguisher, then please immediately vacate the premises and dial 911. Regardless of the size of the ordeal, you need to get in touch with a company that provides fire damage repair in Cape Cod.

If you must flee the scene of a fire, always make sure to follow these important points:

  • Call the Authorities, make them aware that you plan to vacate, so they know that nobody is trapped inside.
  • If you are in an old or historic building, tell the authorities and restoration technicians in case they have special methods for handling it.
  • Close the door behind you, whenever you exit a room to prevent the smoke and fire from spreading.
  • Don’t use any elevators.
  • If you encounter smoke, drop down just a few inches above the ground and crawl to the nearest exit. Be aware that toxic smoke may also be found on the floor as well as in the air.

Moments After the Disaster

It only takes about five minutes for the fire to be hot enough to burn through steel. So, imagine what it can do to the framework of a building. This is why you’ll need clearance from the fire department before your allowed to re-enter a place after a fire.

In the meantime, stay with a friend or relative. You can also call a disaster relief service to find temporary accommodations. Your very next step should be to call your insurance company. Depending on your policy you may receive reimbursements for damages or help paying for fire damage restoration services offered from reputable companies like SERVPRO.

Before The Restoration Company Arrives

If you are allowed back in you home and you can try these tips before the restoration process happens

  • Determine whether a water damage removal service in Cape Cod is also needed.
  • Decide if hiring a contractor is necessary.
  • Spread coffee grounds throughout the house to absorb the smell.
  • Recover valuables and important documents.
  • Use videos or pictures to document the damages for insurance purposes.
  • Don’t turn on any HVAC systems to prevent circulation of soot.

What To Expect From Restoration companies

If you hire professionals to handle the restoration companies, here is what you can expect.

Special Equipment like negative air fans and air scrubbers will be used for air decontamination and ventilation. They may also use a HEPA vacuum on surfaces to get rid of dangerous particles. Once the air is clean and evacuated, they’ll run the ozone machine for at least 24 hours to clear any odors.

Remove all items so that they are not being further damaged from the soot and smoke that is still in the air. And put them in a safe space to be cleaned later.

Disinfecting and scrubbing areas with alkaline cleaners and counteractant chemicals. These are much better at cutting through soot and dulling down the strong fire odor.


Stay Safe

Conducting a fire restoration process is unsafe without a help from professionals. SERVPRO of Upper Cape Cod and The Islands is the best company for this job. We have expert knowledge and can determine if damages have reached beneath the surface. Furthermore, we offer other services like mold remediation in Cape Cod, which is often needed in cases of fire damage. Regardless, let us handle the situation so your life can get back to normal.

Mold Damage from a Leaky Chimney| SERVPRO of Upper Cape Cod and the Islands

8/20/2018 (Permalink)

Mold Remediation Mold Damage from a Leaky Chimney| SERVPRO of Upper Cape Cod and the Islands SERVPRO of Upper Cape Cod & the Islands offers effective solutions for mold remediation through an experienced and skilled team.

Recently we responded to a mold issue on Nantucket. The homeowner who lives full-time outside of Massachusetts had planned her annual trip back to Nantucket over the Summer. Upon arriving to the property with her children in tow she immediately smelt the odor of mold and was very concerned for the health and well-being of herself and kids all of whom were highly allergic to microorganisms.  

There Are Three Elements Needed for Mold to Grow

  • Nutrients such as the cellulose structure of walls, cardboard or wood are all considered food sources common in homes that help mold spores thrive and multiple.
  • Inside Moisture or humidity levels above 60%
  • Time is the last factor, it only takes 24 hours of the perfect conditions for mold to begin to grow.

It was obvious that it was a more serious issue than just a closed-up home. The high levels of moisture were extensive in the home causing a strong bacterial odor from the mold spores not visible but nonetheless in the air. She wanted work done immediately because they could not stay at the house because of the concerns she had of health risks for the family.  We responded right away and set up dehumidifiers and air scrubbers to begin the drying and air scrubbing process at the dwelling. The challenge came when it was discovered that the source was a leaking chimney. After a discussion regarding this fact, the homeowner knew she needed to hire a masonry person to fix the source of the water intrusion to the property, the chimney in this case. She also disclosed that she was in the process of selling the property and wanted to make sure that the mold was completely eradicate for any new owners.

As we began our mold remediation we knew there was going to be a probable with reducing the humidity level in the home enough to make a real difference and began to construct containment barriers up while waiting for the chimney issue to be dealt with by the masonry crew.  The days turned to weeks waiting for the chimney to be repaired. Finally, with the source of water intrusion fixed we were able to finish the process of our mold remediation. 

Even though the efforts of the crew to sanitize the home and maintain the humidity levels between 40-60% were inhibited by the fact that the source of water needed to be resolved coupled with the fact that there was no place to put the content because the homeowner did not have any space for a storage pod on the property they decided to seal off one room in the house to store the content.   Not every job is easy to accomplish but we are always dedicated to crossing the finish line for our customers. If you have a mold issue and need help we are just one phone call away.

SERVPRO of Upper Cape Cod and the Islands is trained and certified to eradicate mold for you in your home or business.

What is the SERVPRO® Ready Plan Tool

8/15/2018 (Permalink)

What is the SERVPRO® Ready Plan Tool

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

SERVPRO® Franchise Professionals have restoration experts available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold mitigation and removal. Our Large Loss Division has the expertise to manage the cost and operations of large commercial disaster recovery projects.

Cooking is the Number One Cause of House Fires, According to the National Fire Protection Association

8/15/2018 (Permalink)

Cooking is the Number One Cause of House Fires, According to the National Fire Protection Association

 The number one source of house fires is cooking – usually leaving pots or pans unattended on the stove while you run away to do something for “just a minute.” The NFPA says that 40% of all house fires, or an average of 156,600 per year, start this way, causing approximately $853 million in property damage. Two-thirds of the fires started because the food or other materials caught fire.

Fires are more likely to start on a range (57%) as compared to the oven (16%), mainly due to frying. Most injuries occur when the cook tried to put out the fire.

Safety tips for avoiding Kitchen Fires:

  • Be alert when cooking and don’t leave food unattended.
  • Don’t throw water on a grease fire, put a lid on the pan to smother the fire.
  • Keep clothing, pot holders, paper towels and other flammable items away from the stove.
  • Have working smoke detectors in the house and keep a fire extinguisher nearby just in case.

Sources: and National Fire Prevention Association