Recent Why SERVPRO Posts

SERVPRO Helps Falmouth Residents with Water Removal All Year Round

11/3/2020 (Permalink)

two SERVPRO vans at jobsite with doors open Falmouth homeowners trust SERVPRO for water removal from their properties

Residents and Visitors Can Enjoy Falmouth All Year Thanks to Our Reliable Water Removal Service

Falmouth is a charming maritime town situated near Cape Cod. The area has plenty to offer visitors all year round, and of course, the proximity to the sea is a big part of the attraction.

Falmouth is the second-largest municipality on Cape Cod (the largest is Barnstable). Colonists settled the town in 1660 and got its name from Bartholomew Gosnold, an English barrister, who named it after the English port of Falmouth in Cornwall. Its Cornish counterpart has a similarly vibrant maritime culture, which makes the name particularly fitting.

Where Leisure Meets Science

One particularly notable thing about Falmouth is its strong presence in the field of marine science! Indeed, the tiny village of Woods Hole, which is part of Falmouth and located on the South Western corner of Cape Cod, boasts several scientific organizations:

  • The Sea Education Association is a non-profit educational organization. It currently operates two sailing ships – the SSV Corwith Cramer and the SSV Robert C. Seamans – which travel through the Pacific and Atlantic oceans, offering education about the seas.
  • The Woods Hole Oceanographic Institution is a non-profit dedicated to marine science and engineering. Scientists established the Institution in 1930, and it is the largest independent oceanographic research facility in the U.S.
  • The Marine Biological Laboratory is associated with the University of Chicago. A staggering 58 Nobel Prize winners have been associated with the Laboratory, some as faculty members or researchers, and others as students. It offers a program of classes and internships all year.
  • The Woods Hole Research Center is dedicated to studying climate change impact and researching possible solutions. Scientists at the Center focus on answering policy questions or influencing policy decisions for lasting positive change.
  • The Woods Hole Science Aquarium is one of the oldest aquariums in the country – it has been around since at least 1857, perhaps a couple of years longer (sources vary!) Residents and visitors are welcome to visit the aquarium, where they will see 140 species of marine animals from the Northeastern and Mid-Atlantic regions. Seeing creatures that live in the seas around your home is excellent entertainment for all the family.

All of these institutions give Falmouth the most vibrant and active marine science community in the United States. Researchers and academics are drawn here, along with students and interns. Residents can enjoy the aquarium and the educational programs on offer.

However, Falmouth is not just about science! The area is rich in exciting places and fun things to do. The entire Cape Cod area is popular with tourists all year round and offers a wealth of shops and restaurants and, of course, miles of beautiful beaches to enjoy.

The Wood’s Hole, Martha’s Vineyard, and Nantucket Steamship Authority (usually known as The Steamship Authority) operate out of Falmouth. The Steamship Authority provides the main link between the mainland and Martha’s Vineyard. Martha’s Vineyard is an island that is very popular with tourists thanks to its gorgeous summer weather, prosperous vibes, and vibrant arts, culture, and sports communities that stage regular events throughout the vacation season.

Falmouth Residents Faced Historic Groundwater Pollution Problems

Some residents clearly remember the groundwater pollution problems of the 1970s and 1980s. The problem started at Joint Base Cape Cod (then known as the Massachusetts Military Reservation.) The base is an unofficial joint base, which has stood on its current site since 1935. It was renamed Joint Base Cape Cod in 2013.

The groundwater pollution problems arose due to the disposal of toxic substances at the base, including:

  • Industrial chemicals
  • Commercial solvents
  • Jet fuel

Unfortunately, the contaminated groundwater spilled out into Falmouth and contaminated the well water in parts of the town. At one point, the town was forced to shut a well that supplied around 25% of its water. Authorities commissioned a major report as a result of the pollution incident. After the report, the Air Force Center for Engineering and the Environment took responsibility for cleaning up the contamination. They installed pumping wells and undertook soil treatments to help clear the contamination.

SERVPRO Helps Falmouth Residents Deal with Contaminated Water

Pollution is not just a groundwater issue. Contamination with dangerous chemicals can happen during any water-based incident. Sources of contamination in water include:

  • Chemicals and detergent if a dishwasher overflows
  • Raw sewage and microbes if the toilet backs up or overflows into the bathroom
  • A range of contaminants including sewage, microbes, viruses, and even carcasses in floodwaters from an overflowing river, sewer, or town drainage system

When there is water in your home, it is natural to want to clean it up straight away. However, it is much better to call a professional water removal crew like SERVPRO. We know how to assess the situation to establish the level of contamination and devise a safe way forward.

How Does SERVPRO Reduce the Risk During Water Removal?

It is clear that water removal is sometimes risky. Thankfully, SERVPRO trains its technicians to the Institute of Inspection Cleaning and Restoration Certification standards, which means our people know the industry best practices and how to take care of health and safety. We increase safety by:

  • Providing all the necessary personal protective equipment for our staff, including aprons, gloves, and breathing apparatus.
  • Using containment to establish barriers around working areas.
  • Applying anti-microbial treatments when necessary.
  • Being mindful of the risk of mold growth and taking steps to reduce the risk.

Health and safety is not just about contaminants. We also ensure the room is secured before entry and that the lighting and electricity supplies are safe.

Safety is always our priority. We recommend listing to the safety recommendations of our technicians and following their instructions. They are here to keep you and your family safe during remediation. You are free to ask us questions at any time – no questions are wrong, and we are always happy to put your mind at ease.

SERVPRO of Upper Cape Cod and The Islands is on hand to help with any water removal needs you have. Call us today at (774) 252-7376.

Why Do Experts Recommend Professional Mold Removal?

10/14/2020 (Permalink)

Mold in a corner of a ceiling. Let SERVPRO professionally take care of your mold issues Falmouth.

Microbial Outbreaks Can Surface Anywhere in a Home -- Why SERVPRO Uses a Scientifically Based Mold Removal Protocol for Outstanding Results for Falmouth Residents 

An unexpected discovery of mold colonies filling the building cavities opened during your Falmouth kitchen's remodeling brings work to a halt. Your contractor does not handle mold issues, so you need to manage this roadblock another way. Although you are usually comfortable with even tough cleaning jobs, this problem seems beyond your capacity.

Is It an Overreaction to Seek Professional Mold Removal Services?

Hiring a remediation company for mold removal in your Falmouth home is a savvy move. Minor mold infestations might be within reach for homeowners to resolve, but the lifecycle of these fungi can frustrate even the committed, especially if the extent of the outbreak widens. Your extensive kitchen infestation qualifies as a circumstance that requires professional help, why we include mold remediation as a core service.

Can a Broadcast Spraying of an Antimicrobial Take Care of the Building Cavity Mold Problem?

Although innovations are always welcome to our mold removal practice, Falmouth residences with moderate to severe mold infestations need a structured remediation process for adherence to best research-based practices. It would considerably shorten an onerous work agenda if we could rely on an aerosol treatment, but much more is needed to bring mold colonies under control.

What Is the Mold Removal Approach Used by SERVPRO?

The Environmental Protection Agency (EPA)-developed protocol mold remediation aimed at schools and commercial buildings is our choice. Fortunately, this protocol is scalable to a residential setting, why SERVPRO is confident it will work well for your home mold damage scenario.

  • Locate the Mold 

Usually, property owners lead us to the mold, but we can arrange for testing if needed.

  • Contain the Workspace

With a significant infestation, the room needs wrapping in 1.6 mil polyethylene, with plastic conduit supports. Technicians should wear personal protective equipment (PPE), and occupants should exclude themselves from the area.

  • Remove the Mold

Mechanical removal is most efficient, using brushes and scrapers. In many instances, porous materials can be saved by using gentler "blasting" techniques using soda or dry ice as the abrasive.

  • Bag Up and Dispose of the Moldy Material

SERVPRO follows local rules for the disposal of hazardous waste. We vacuum using HEPA filters and wipe up the area.

  • Disinfection of Affected Surfaces

We depend on EPA-registered antimicrobials, applied directly, or sprayed. Coating surfaces with an antimicrobial-containing primer is an option to hinder mold regrowth.  

Count on our team's training and hands-on experience, why SERVPRO of Upper Cape Cod and The Islands reports good mold removal results. Call for a consultation at (508) 888-5985.

Why is SERVPRO Better at Dealing with Flood Damage Than Other Area Services?

10/5/2020 (Permalink)

Flooded city animation We understand the need for rapid response to minimize the loss of your property after a flood occurs. Call us right away we are available 24/7.

Unlike Many Other Falmouth Area Flood Damage Remediators, SERVPRO Has the Resources to Effectively Handle Even the Most Severe Flood Damage.

Falmouth residents know just how stormy their town’s weather can get. As part of Cape Cod, our area juts out into the often volatile North Atlantic Ocean and usually hooks a few strong coastal storms a year. These troublesome weather patterns can drop inches of rain or snow in our town in a matter of a few hours. Many times, this excess water, coupled with storm surge-producing winds, inundates local homes and businesses. The flooding process is faster when the precipitation falls as rain and is generally much slower and unpredictable when it comes in the form of snow. Snow might actually be worse than rain because it can accumulate and remain until some unknown future date when warmer temperatures trigger a massive flooding thaw.

What Kind of Resources Does SERVPRO Have at Its Disposal?

As one of the top Falmouth flood damage cleanup and restoration companies, we have access to numerous invaluable resources. These include our highly trained and experienced personnel, cutting edge gear, and broad support network. Specifically, the resources we have at our disposal are:

Technicians trained and certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in, among other things, applied structural drying, applied microbial remediation, water damage restoration, and odor control.

All the latest advanced remediation industry tools, like powerful portable and truck-mounted extractors, submersible pumps, air movers, various kinds of dehumidifiers, Injectidry systems, and thermal and ultra-low volume foggers

EPA-approved industrial-strength disinfectants and deodorants that are capable of eliminating all the most harmful microbes and neutralizing even the most persistent foul odors

A disaster recovery team, with access to the remediation resources of over 1,700 different franchises, that is ready to help you twenty-four hours a day, 365 days a year.

As you can see, SERVPRO has all the necessary expertise and equipment to handle whatever flooding issues you may have. Moreover, we are usually able to employ these at a moment’s notice, within a few short hours of your initial call, at any time of the day or night.

Is SERVPRO a Reputable Service?    

Over the years, we have won the respect of the local community through our dedication to service excellence. As fellow residents of this area, we naturally want to help our neighbors overcome the effects of natural disasters and return their homes to pre-flood conditions as soon as possible. In recognition of our quality service and neighborliness, we have received the following accolades:

In 2017, we were awarded the Cape Cod Canal Region Chamber of Commerce’s “Business of the Year” award.

Subsequently, we have received other awards from the Chamber of Commerce, recognizing our innovative business practices.

Our business expertise is so recognized locally that SERVPRO’s co-owner Beth Russell has been selected to serve in various Chambers of Commerce around the Cape Cod region.

We have been the recipients of exceedingly favorable customer service reviews on our website, Facebook, Google Reviews, and Yelp; on the latter three sites, out of a possible 5.0 stars, we currently have between a 4.1 and a 4.8-star rating.

On the company website, we have received countless highly favorable testimonials attesting to both the quality and effectiveness of our service.

So, when considering which company to use for your flood damage cleanup and restoration needs, know that we are reliable and can do the work right the first time.

If Flooding Ever Impacts My Home, What Should I Not Do?

You should never do certain things if your residence has standing water in it, but, since floodwaters are especially hazardous, there are some additional precautions you should take when a flood has inundated your home. If your house is ever impacted by a flood, you should avoid:

Living in your flooded residence because it may lead to health effects from the microbe-rich environment

Handling or touching items that have come into contact with floodwaters, since this may contaminate your hands with hazardous bacteria and toxic chemicals

Removing water with your household vacuum cleaner because it could electrocute you and destroy your vacuum

Turning on household appliances, electronics, and light fixtures as this could pose an electrocution risk and damage these devices/fixtures.

Walking into structurally unsound rooms with sagging floors or other apparent structural issues    

It is likely that if you take these simple safety precautions, you can protect yourself against many of the dangers resulting from a flood event.

With all that said, remember that help is just a phone call away. If you ever need flood damage remediation, call your helpful neighborhood SERVPRO of Upper Cape Cod and The Islands at (774) 252-7553.

How Can Homeowners Protect Their Families After Water Damage to Their Falmouth Homes?

9/27/2020 (Permalink)

Flooded Floor In The Living Room SERVPRO of Upper Cape Cod and The Islands is your best option when leaks and flooding happen.

Calling a Professional Water Restoration Team Helps Protect Your Family in Falmouth From the Consequences of Water Damage

Water can come into your home in Falmouth due to many different reasons. There might be a leak, a broken window, or a roof leak you didn’t know existed. Regardless of the culprit, you should call a reputable water restoration team to assess the damage and to share their advice. Only a crew with specialized equipment and a deep understanding of the water's impact in your home can give you a knowledgeable plan of action to restore each affected area.

When you live in Falmouth, water damage restoration is a job for our expert team at SERVPRO. We train with industry experts both on the field and in academic settings to understand the impact of standing water and how to mitigate it. Using the right tools for the job sets the stage for an efficient restoration process that minimizes your loss and protects you from future complications.

What exactly are water removal services?
Water removal entails restoring proper humidity levels in your home, which is not the same as eliminating moisture. Our infrared moisture meters, as well as other state-of-the-art measuring tools, help us monitor our progress. Aside from extracting water with truck-mounted or submersible pumps, and using technology such as Injectidry and drying mats, we also focus on preventing additional damage. One of the areas of concern after a water event is the possibility of mold growth. To deter mold spores from spreading, we do the following:

    •    Restore proper humidity levels by extracting water
    •    Apply antimicrobial solutions as appropriate
    •    Discard any items that could pose a danger due to their level of water saturation

SERVPRO of Upper Cape Cod and The Islands is your best option when leaks and flooding happen. Call our water restoration team at (508) 888-5985 whenever you detect the problem and let our staff leave your home, “Like it never even happened.”

Why Is Training So Important When Looking For a Mold Remediation Company in Sandwich?

9/7/2020 (Permalink)

black mold damage near window of an apartment Whether the mold damage is near a window or a door, team SERVPRO can help remediate the damage. Contact us 24/7 for services.

Sandwich Residents Need Professional Mold Remediation

There are lots of situations where you need a highly-trained specialist. This is true if you are looking for a medical professional, beauty therapist, or mechanic in Sandwich. Some home repair jobs need a specialist touch.

When you need mold remediation in Sandwich, there are many things you will want to know about the company you choose. We will discuss some of those now – and talk about why training is so necessary.

What does a mold remediation company do?

A mold remediation company in Sandwich handles fungal growth in your home. There are many steps to mold remediation, including:

  • Assessment of the situation and drawing up a cleanup plan
  • Putting up containment barriers so the mold spores cannot escape and set up camp elsewhere
  • Scrubbing, wiping, and abrasion as needed to remove visible growth
  • Drying to discourage regrowth
  • Deodorization and cleanup to leave your home “Like it never even happened.”

SERVPRO of Upper Cape Cod and The Islands also handles restoration. This can include removing and replacing drywall, putting up new wallpaper, re-painting surfaces, and, in more advanced outbreaks, controlled demolition and rebuilding of severely damaged areas. Some mold situations are not advanced enough to require restoration, but it is good to know our people can handle it when needed.

How do I know whether I need mold remediation?

If you suspect you have mold in your Sandwich house, you need mold remediation. Signs of decay include damp patches on walls and ceilings, and visible mold growth, which can be black, pinkish, white and fuzzy, or green-tinted. You might also notice a damp or musty smell.

SERVPRO recommends you call us as soon as you notice tell-tale signs of fungal growth. Mold spores are microscopic and can quickly break away from the colony to form new growth elsewhere in your home. Time is of the essence so we can swiftly contain the situation.

What should I look for in a remediation specialist?

When searching for a remediation specialist, there are several things to look for:

  • Fast response – we recommend calling a company like SERVPRO that is available all day, every day
  • A company that uses industry-standard equipment to remove mold
  • Proper cleanup after remediation so you do not even know they were there
  • Excellent customer service which includes following up with you after they finish the job (SERVPRO always does this)
  • A commitment to training their people to the highest standard

Why is specialist training essential?

Mold remediation is not as simple as wiping down affected surfaces. To be effective, a mold remediation technician needs first to understand fungus, and how and where it grows. Knowing the biological processes involved means that the technician knows why they must do things a certain way. This deeper understanding empowers them to make the best choices in each situation.

Before they commence cleaning, mold specialists must set up containment. We ensure our staff understands why containment matters and how to use it effectively, to decrease the chance of spores spreading.

Mold remediation involves the use of a wide range of equipment and chemicals. For example, a technician might use a moisture meter or probe to measure dampness in the air. During remediation, they might be called on to use abrasive blasters, such as dry ice or baking soda blasters, to scour mold from hard surfaces.

When cleaning is complete, technicians will use dehumidifiers, fans, and air scrubbers to dry the area and capture loose mold spores. Air scrubbers also help deodorize the room.

At all points during remediation, technicians must remain aware of health and safety and take all necessary steps to ensure they meet health and safety guidelines.

What kind of training does SERVPRO offer?

Comprehensive training is at the heart of our service.

Franchise owners undertake a comprehensive fifteen-day hands-on course to make sure they have excellent knowledge of remediation work. We train all our staff to the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards. The IICRC is a non-profit specializing in training for the restoration industries.

We also invest in our staff with ongoing training opportunities. We offer a self-paced employee certification to all our technicians and give all staff access to online learning. Our team needs to be up to date with the latest cleaning techniques and equipment to obtain the best results.

Every franchise includes specialist mold technicians within its crew.

Proper training gives you peace of mind because every staff member who enters your home knows how to care for it, and how to remediate mold properly. Well-trained workers do not only remove mold – they take steps to prevent it regrowing, keeping your home fresher for longer.

If you are looking for a mold remediation company, call SERVPRO of Upper Cape Cod and The Islands at (508) 888-5985.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Falmouth, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Upper Cape Cod and The Islands today at (508) 888-5985 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Call The Skilled Professionals At SERVPRO To Restore Your Falmouth Home To Pre-Damage Condition

1/19/2020 (Permalink)

home after damage We have the experience and the education to return the damaged property to its preloss condition quickly.

Our Experts Can Save Your Falmouth Property

Though our franchise has been around since 2008, we have more than 35 years of experience to offer Falmouth homes and businesses when disaster strikes. Our crew has strived to exceed the expectations of our clients, and that begins with a three-part policy rooted in hard work, fair pricing, and unmatched customer service. Because of our reputation in the industry, our experts have become a preferred choice for insurance companies, property managers, and business owners for more than a decade. When you are contending with the damaging effects of water, fire, mold, or storm losses, you can count on our SERVPRO restoration services to arrive quickly, work fast, and leave your home looking “Like it never even happened.”

Part of the reason that our fire recovery team has been so successful is because of our prompt response after the disaster. It is critical for mitigation efforts to begin as quickly as possible, and our arrival in your Falmouth home can help to begin addressing the most immediate and threatening effects of a fire loss. We have experienced professionals that are on call 24/7 and can mobilize with cutting-edge equipment and products.

Many of our clients use oil furnaces to heat their homes during the often-harsh winter months, but this alone can lead to potential complications for the residence. Puff backs result from the malfunction of some elements in the furnace, including defective spark transformers or clogged components. The result can be ionized soot that collects in the corners of rooms in Falmouth homes following the path of this soot throughout the air ducts. You might not realize that a problem has even occurred in some instances, as the soot can collect in a way that appears like a spider web.

Because so many different types of fire can occur, from these puff backs to electrical and kitchen fires, you need a tailored response that suits the effects in your Falmouth home specifically. Our professionals have the training through the Institute of Inspection Cleaning and Restoration Certification (IICRC) as Fire & Smoke Restoration Technicians (FSRT) and Odor Control Technicians (OCT), helping us to address each unique situation knowledgeably and confidently.

Because the first 48 hours after a water loss incident are the most critical for recovery and restoration, we waste no time getting our team together and dispatched to a damaged address. Water damage in Falmouth can be a challenge to overcome, especially in situations where significant loss events have begun, and the migration of these effects involves multiple rooms and areas of the house. Our SERVPRO team is on call 24/7 to ensure that no customer waits for the mitigation and restoration work that their property needs.

We have invested in premier drying equipment to help restore your Falmouth home fully after a loss incident. From our hundreds of air movers, positive pressure systems, dehumidifiers, and more, we have the right approach for every situation. This equipment proved useful in 2017 when a Nor’easter brought temperatures down to a severe low, freezing many pipes and keeping our Water Restoration Technicians (WRT) and Applied Structural Drying (ASD) trained technicians working around the clock on multiple loss incidents throughout the area.

Even with our fast response, we must take precautionary measures to help limit the prolonged moisture and dampness exposure of construction materials and contents. Our team can utilize our potent line of antimicrobial agents and products to eliminate high concentrations of mold spores present on surfaces. With the right application of these products, we can limit the presence of mold colonization even when drying efforts exceed the 72-hour threshold for your Falmouth residence.

In situations where our SERVPRO team does not get made aware of water loss incidents and persistent dampness as quickly as they could, Falmouth homes can become susceptible to mold and microbial growth. Even when these situations have already started, we can work quickly to prevent colonies from moving beyond their current positions. Between the application of potent antimicrobials and sporicides to surfaces, or the use of soda blasting and sanding approaches, there are many ways that we can remediate colonies and help manage the damage to construction materials during this process.

Air filtration is an essential aspect of our mold remediation, and this process begins with containment protocols that limit the migration of mold spores and prevent debris and dust from traveling to new areas of your home. Air scrubbers, negative air machines, and hydroxyl generators all play a role in the filtration of contaminated air and work to reduce the severity of these conditions in your property.

Insurance coverage regarding the presence of mold and microbial threats can leave many homeowners confused or unsure about what processes get coverage and which do not. Our professionals can work out these details with your insurance adjuster and investigate what remediation tasks they cover moving forward. If you are curious if mold colonization exists in your Falmouth home, our team provides free mold inspections and estimates any time you need them.

Every season brings new threats to Falmouth homeowners and business owners, as weather events remain destructive year-round. From cold snaps and heavy snowfall in the winter to the torrential rainfalls of the spring and summer, our SERVPRO team must stay prepared for any emergency. Being on call 24/7 is not enough, however, as we have fully stocked production trailers with mitigation tools, cleaning supplies, content management packing materials, and cutting-edge drying and extraction equipment. We stay prepared for the damage your home could experience.

Storm surges are a common occurrence through all of the areas that we service. We strive to achieve dry conditions within 72 hours in clean water conditions where contamination is not a concern. We have potent antibacterial and disinfection products should we need to protect structural elements affected by storm damage in Falmouth properties.

Because we have an in-house restoration team licensed (#CS-108357) to address residential and commercial rebuilding and repair, we can provide real-time emergency board-up and tarping services when disasters can still worsen. When mitigation completes, these same professionals can help to repair and reconstruct areas severely damaged by flooding in Falmouth homes.

We understand that there are many concerns you have when your home falls victim to a loss incident, but our SERVPRO of Upper Cape Cod and The Islands team can help. We have the experience and the education to return the damaged property to its preloss condition quickly. Give our crew a call anytime at (508) 888-5985.

Multi-Story Water Damage from Bathroom in Falmouth Home

12/18/2019 (Permalink)

Bathroom with water spot on the ceiling around the pot lights Water Damage on this bathroom ceiling was remediated by SERVPRO

How SERVPRO can Assist after Water Damage

One of the most frustrating things about water damage is how fast under an inch of water has the potential to ruin so much in a home. Bathrooms are frequently ground zero for water loss in homes. 

The water damage in a Falmouth home gets amplified when the bathroom that caused the accident is on the second floor, and the water runs to the room below through the ceiling.  SERVPRO technicians have extensive training in handling this type of loss. 


The technicians do more than show up and set up fans to dry the property. They carefully scope the home to determine all areas of water migration, especially in cases where the water came through the ceiling below, which indicates water in the floor joists between the first and second floors that require removal and drying. 

Getting Water Out of Hard to Reach Places

Seeing water come out of a ceiling and hit the room below is a heart-dropping experience for most homeowners. SERVPRO technicians use techniques such as weep holes to allow the water to drain to minimize the damage to the building materials. In cases where the wall cavity or floor joists require more significant airflow, the techs remove damaged sheetrock as needed.

Drying Above and Below

When multiple stories receive the effects of damage from water, the technicians set up air movers and dehumidification equipment to handle both stories at once. They often use drying mats on the floor above to force air into the floor joists and point air movers upward on the story below to drive moisture to the surface where dehumidifiers capture it and port it off-site. 

What About Repairs?

Through their general contractor license #CS-108357, SERVPRO offers local property owners the ability to schedule not only water loss mitigation but any necessary repairs to fully restore the home. 

SERVPRO of Upper Cape Cod and The Islands is available 24/7 at (508) 888-5985 to handle any size water damage. They arrive quickly in their fully stocked green service vans to make the water loss in the home, "Like it never even happened."

Click here to see more about Falmouth.

Avoid Delays When Dealing a Mold Infestation In East Sandwich

12/15/2019 (Permalink)

black mold in living room When a mold infestation seems extensive, it's time to call for help. Contact SERVPRO for effective remediation services.

Why SERVPRO Is the Only Call to Make for East Sandwich Mold Remediation

Residences in East Sandwich are equipped with appliances to make daily tasks easier, allowing homeowners to manage busy lives better. One of the hardest working appliances used daily in any home is the dishwasher. Built-in models are plumbed directly to a fresh water supply line and drain used soapy and food-filled water into the kitchen’s waste pipe. There are numerous ways water can escape, including malfunctioning pumps, cracked hoses, or loose or defective connections. 

Recently we were called to check for mold by an East Sandwich homeowner who noticed a persistent musty odor in the kitchen. When our crew arrived, we noted the smell grew stronger near the dishwasher. The floor in front of the appliance also appeared damp, showing distortion of the hardwood strips near the base of the dishwasher.

We pulled the dishwasher from its niche, discovering active mold growth stemming from significant water damage behind the unit. Mold spores require a source of moisture and an organic surface to infiltrate as the organism multiplies. The wallboard behind the dishwasher absorbed nutrient-rich fluids from a leaky waste hose, providing the perfect environment for a rapidly multiplying mold colony.

As the picture shows, the plywood under the dishwasher also sustained water saturation, explaining the warped boards just under the toe kick. After careful assessment of the extent of the damage, our SERVPRO mold remediation team planned an appropriate intervention. Adhering to the Environmental Protection Agency (EPA) protocols developed for safe and effective mold remediation, we contained the affected area and removed the mold. Because the wall was porous, the mold hyphae were well-established inside the building material. Our team cut out and disposed of the microbially compromised and wet drywall along with the rest of the moldy residue, following local hazardous waste regulations.   

Inhibiting the chance of mold rebound is why SERVPRO treated all affected surfaces with an EPA-registered antimicrobial. Then we dried the space thoroughly, returning all structural components to normal moisture levels as compared to other areas in the home. Our general contractor license permits to streamline needed rebuilding and repair of the wall and floor. 

Wraparound remediation and construction capabilities are why SERVPRO of Upper Cape Cod and The Islands can manage even complicated mold scenarios. Make an appointment with our experienced assessment team by calling (508) 888-5985.

Contractor Licenses:

General: CS-108357

Click here for more information about East Sandwich.

Has Water Damaged Your Falmouth Hardwood Foors?

12/5/2019 (Permalink)

Water damaged hardwood floors Water quickly damaged hardwood floors. We have the training and equipment to dry your floors and restore the damage.

Professionals Fix Hardwood Flooring Water Damage in Falmouth  

Every day in the US, thousands of homeowners suffer from water-related disasters. Leaks alone misuse more than one trillion gallons of water every year. Not only is this a staggering loss of resources, but it can also cause an equally tremendous amount of damage to homes and communities. 

If water damage has affected your Falmouth home, SERVPRO professionals can be at your residence within hours of your call to address the source of the damage and restore the area to a preloss condition. Technicians and franchise owners alike receive extensive training in fire and water damage mitigation techniques, including restoration procedures for upholstery, structures, and other materials homeowners have that can be affected by water. SERVPRO is also licensed to provide general contracting services (#CS-108357) for effective repairs after a disaster. 

SERVPRO's Dedication to Education

On top of this IICRC-certified firm's commitment to thorough training of employees and franchise owners, SERVPRO also offers continued education opportunities, which includes web-based training that is voluntary, ongoing, and self-paced. These materials help technicians and staff alike stay up to speed on how to maintain the highest possible standard of care. SERVPRO also offers credit and non-credit courses for insurance agents and adjusters, real estate professionals, as well as franchise staff. Classes offered to our team members include: 

  • Water and fire damage restoration courses 
  • Understanding Mold in the Restoration Industry 
  • Restorative Drying for Loss Control
  • And a non-credit seminar on Mitigation Awareness Response 

How SERVPRO Saves the Day

If you have a pipe leak under your flooring that has left you with waterlogged hardwood, SERVPRO technicians can fix the problem fast. While hardwood is a highly porous surface, there are many cases where it can be restored to its prior condition. However, without fast mitigation, permanent damage is possible. When the moisture content in hardwood flooring is above 20%, mold growth is also a possibility. 

To combat this, technicians can reduce relative humidity around damaged wood to 30 to 45%. Air movers are then positioned both on top of and underneath the flooring. In more contained areas of damage, we erect polyethylene chambers for more effective drying. Once the floor's moisture content dips below 16%, air temperature can be increased to speed up the evaporation of moisture. However, drying effectiveness can vary depending on if the floor's finish acts as a vapor barrier. 

SERVPRO of Upper Cape Cod and The Islands can ensure that your home looks, "Like it never even happened." When disaster strikes in your home, call (508) 888-5985 today. 

More about Falmouth.

Why SERVPRO is the Go To Team in Falmouth for Water Spills

11/20/2019 (Permalink)

Air dryers and a dehumidifier circulates air in the room and into small holes in the walls By drilling small holes in walls, special drying equipment reduces the need for teardown and reaches all moisture traces.

Sophisticated Equipment to Handle Any Aspect of Water Removal in Affected Falmouth Properties

If there is a water spill affecting your Falmouth property, you should consider involving a professional team like SERVPRO to perform the water removal for you. Besides having a highly skilled team of technicians, we have state-of-the-art equipment that helps us simplify the different processes required to complete the job.

Sufficient Lift Capacity when Needed

Water removal from affected Falmouth properties is easier when the equipment has sufficient lift capacity. Capabilities such as truck-mounted water extractors are often the right solution. However, the configuration of the site damage location might reduce their efficiency if we have to run a long hose from the extraction point to the equipment. Our SERVPRO technicians combat such problems by having alternative equipment. In this situation, we can use submersible pumps or portable extractors.

Providing Heat When Needed

Heat is an essential resource during the drying phase of a water removal exercise. Providing enough heat for drying when a considerable percentage of the property is affected can be challenging. Our SERVPRO teams have a variety of heating devices that we use depending on the specifics of an incident. One example is Indirect Fired Furnaces. They can provide up to 800,000 BTU, British Thermal Units, of heated air, making them perfect when adequate heat is necessary. We also have portable electric heaters for heating specific areas.

Removing Water from Cavities

Once water spills, it can reach several hidden areas, including subfloors and wall cavities. Removing all moisture traces from these areas is challenging and tedious if they have to be demolished and rebuilt. SERVPRO uses advanced equipment that can prevent additional work. Having the right tools at hand reduces the need for teardown while also reaching all moisture traces. Drying mats help remove moisture from hard to penetrate floor materials, such as tile or hardwood floors. We also use Structural Cavity Drying Equipment after drilling small holes in ceilings, walls, or cabinets to complete the project.

Water removal can be complicated when handled with the wrong tools. Call SERVPRO of Upper Cape Cod and The Islands at (508) 888-5985 to help. We’re Faster To Any Size Disaster.

We are your go to team in Falmouth.

We Deliver Fast Flood Damage Recovery In Bourne

11/10/2019 (Permalink)

flooding in home after a storm Call us at (508) 888-5985 to engage our services when the waters rise.

Why SERVPRO’s Experience with Storm Surge Delivers Fast Flood Damage Recovery in Bourne

Extreme weather patterns are a reality year-round for residents of Bourne, and when high winds and heavy precipitation are augmented with storm surge flooding, the results can be devastating. Not only do you contend with the harm water can do, but the contaminants in overland flooding and saltwater also create complications only professionals deal with effectively. Urgent problems like these are why we pledge availability year-round, 24 hours a day.

Hazards Presented by Contaminated Water
Storm activity affects both municipal and individual drainage systems, causing substantial flood damage in seaside Bourne. The waters collecting in your lower levels can contain a broad range of mud, sand, chemicals, industrial waste, and sewage. Human and animal waste can be present. Health hazards can include viruses, bacteria, and molds. Our crews have the capability of gathering, collecting, containing, and disposing of contaminated water following local regulations, why we can take that worry off your shoulders.

Increased Risk of Damage with Saltwater
Saltwater mixes into overland flooding, adding debris from the ocean as well as salt. When seawater is present in a flooding scenario, more caution than usual must be taken as the compound creates the free movement of ions, permitting easier conduction of electricity, increasing the risk of shock. Salt also damages and removes the lignin, the “glue” that holds plant cells together. Wooden framing and other cellulose-based building materials weaken as the lignin disappears, feathery bits of the destroyed compound coating wooden surfaces exposed to saltwater.

Freshwater Flushing Familiarity Why SERVPRO Fits Your Remediation Plan
When saltwater is a part of the flooding fluids, rinsing with fresh water is crucial to avoid delignification, hard to manage without professional help. Our crews have experience with the process, why SERVPRO offers you skills missing from a do-it-yourself effort.

Disinfection Followed by Structural Drying
Research-tested products are in our repertoire, why SERVPRO responds appropriately to the contamination issues. We employ EPA-registered antimicrobials after the fluids exit via pumps and extractors. We then turn to air movers, heaters, and dehumidifiers to evaporate and then capture water in vapor form, reducing the moisture content of structural components.

Confidence and skill in managing the specialized needs of saltwater infused flooding are why SERVPRO of Upper Cape Cod and The Islands is at the top of the list when selecting a disaster recovery partner. Call us at (508) 888-5985 to engage our services when the waters rise.

For more about Bourne click here.

Why SERVPRO? SERVPRO is Faster to Disaster

3/29/2019 (Permalink)

Why SERVPRO? SERVPRO is Faster to Disaster

SERVPRO of Upper Cape Cod and the Islands offers a 24 hour emergency service.  Our office is open Monday through Friday, however there will always be someone to answer your call after hours and on the weekends.  If the event is classified as an emergency, SERVPRO of Upper Cape Cod and the Islands will be out right away regardless of time or day.  When hurricanes, floods, wild fires, and other disasters strike all around the country, SERVPRO franchises band together and travel sometimes thousands of miles to come to the disaster area to help restore homes and businesses affected. If there is a catastrophic event in your area, SERVPRO will call in "extreme teams" that will arrive in your city or town to help cover more ground and to help more home and business owners. If your home or business has suffered a water damage or other emergency event, please do not hesitate to call.  

Why SERVPRO? SERVPRO Uses Industrial Grade Equipment and Cleaning Products on your Home or Business

3/29/2019 (Permalink)

Why SERVPRO?  SERVPRO Uses Industrial Grade Equipment and Cleaning Products on your Home or Business

If your home or business has suffered a water damage event, simply cleaning up the water and opening up the windows will not completely dry the space, leaving your home or business vulnerable to future mold growth (known as secondary damage).  SERVPRO of Upper Cape Cod and the Islands uses industrial grade dehumidifiers and fans to completely dry your home or business.  SERVPRO of Upper Cape Cod and the Islands uses moisture testing devices to make sure your walls, closets, and floors are dry before we leave your home and close out the job.  In addition to drying, commercial grade anti-fungal treatments are applied in order to prevent mold from forming.

If your home or business has suffered a fire damage event, air scrubbers are brought in to the area to "scrub" the air clean and remove the chemical and smoke odor. In addition to air scrubbers, special cleaning agents are used to save as many smoke-affected items as possible in your home or business.

If your home or business has suffered a water damage, fire damage, or mold growth event, please do not hesitate to call us today.

Why SERVPRO? SERVPRO is "Institute of Inspection Cleaning and Restoration Certified"

3/28/2019 (Permalink)

Why SERVPRO? SERVPRO is "Institute of Inspection Cleaning and Restoration Certified"

If you or your business has suffered a water damage, fire damage, mold damage, or bio hazard damage, odds are it has affected some sort of fabric or textile in your home.  The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning and restoration industries. In partnership with regional and international trade associates, the IICRC serves more than 25 countries.

When you see a IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property.

Do you need upholstery cleaning or carpet cleaning for your home or business performed by a company that is llrc certified?  SERVPRO of Upper Cape Cod and the Islands cleans upholstery for general cleaning , pet dander, smoke damage, office carpet tile, and more. Call today!


Why SERVPRO - SERVPRO's Mold Technicians are Mold Certified

3/28/2019 (Permalink)

Why SERVPRO - SERVPRO's Mold Technicians are Mold Certified

Are you smelling mildew or a musty odor in your home or business?  Can you visually see mold growth? SERVPRO of Upper Cape Cod and the Islands can perform your Mold Remediation using a Mold Certified Technician so you know it's done right. Mold remediation means the removal, cleaning, sanitizing, demolition, or other treatment, including preventive activities, of mold or mold-contaminated matter. The industry is regulated to ensure that persons conducting mold assessment and remediation services are properly trained and licensed, and are following minimum standards that protect the health of workers and building occupants. Don't hesitate to give us a call today at SERVPRO of Upper Cape Cod and the Islands to set up a time to start the mold remediation process.

Why SERVPRO? SERVPRO is Hazmat and Bio Hazard Removal Trained

3/23/2019 (Permalink)

Why SERVPRO?  SERVPRO is Hazmat and Bio Hazard Removal Trained

Bio hazard clean up is considered: blood clean up, urine clean up, human feces clean up, animal feces clean up, vomit clean up, and other human fluids.  General maid and janitorial services will not remove these items due to their potentially hazardous nature.  SERVPRO of Upper Cape Cod and the Islands technicians are trained and properly uniformed to safely remove bio hazardous materials. This is why you can rely on SERVPRO of Upper Cape Cod and the Islands to get the job done quickly, safely, and to sanitation standards.  Many homes and buildings that have been left unattended and/or improperly cared for will generally require this type of service. SERVPRO of Upper Cape Cod and the Islands will remove all hazardous items and properly dispose of them. If you or your business is in need of bio hazard removal, please do not hesitate to call today.

Why SERVPRO? SERVPRO® Will Work with Your Insurance

3/23/2019 (Permalink)

Why SERVPRO? SERVPRO® Will Work with Your Insurance

In the unfortunate event your home or business suffers: water damage, fire damage, mold damage, or bio-hazard clean up needs,  SERVPRO® of Upper Cape Cod and the Islands will work seamlessly with your insurance company.  This means less hassle and less worry for you. Our employees talk with insurance adjusters every day to make sure things are billed correctly with your insurance and the job is properly documented to ensure things are going according to plan. Being in business for years and years, whatever property and casualty insurance you or your company uses, odds are we have worked with them in the past.  If you need the job done right and less hassle for you, please do not hesitate to call SERVPRO® of Upper Cape Cod and the Islands.