Recent Water Damage Posts

Causes of Refrigerator Leaks

10/8/2018 (Permalink)

Causes of Refrigerator Leaks

Maybe your water alarm alerted you, maybe you see a puddle or some dripping, or maybe you see some signs of water damage (corrosion, water stains, etc.). Once you’ve discovered a leak, consider the possible causes.

Blocked defroster. A blocked defroster can stop defrost-cycle water from draining properly. Try clearing out the small drain by pouring hot water into it. Remove any debris with a pipe cleaner.

Drain pan. Sometimes the drain pan itself can leak. Check for cracks.

Filter. Refrigerators with filters can leak if the filter is the wrong size or not installed properly.

Water line. This is potentially the most problematic. Refrigerators with ice makers or water dispensers have water lines running between the main water supply and the back of the fridge. Feel to see if the water line is wet or dripping. Cracked hoses and loose connections are often the culprit.

Refrigerator leaks can damage the flooring and cabinets in your kitchen.  If you experience a refrigerator leak, please contact us right away to treat and help to prevent any further damage.


5 Things to Know After a Water Damage| SERVPRO of Upper Cape Cod and the Islands

8/27/2018 (Permalink)

Water Damage 5 Things to Know After a Water Damage| SERVPRO of Upper Cape Cod and the Islands Trained professionals from SERVPRO of Upper Cape Cod & The Islands do exceptional work restoring buildings affected by fire, mold, water & storms.

Electrical Wires and Gas Lines

Before even approaching the scene of a flooded home that needs water removal on Cape Cod be very careful. If the water reaches outlets or damages electric wires and gas lines, then it could be dangerous to the touch. Therefore, the best way to do is to let professionals handle this kind of work. Otherwise, you may have to replace these wires and gas line later which can be much more expensive.

Grey and Black Water

Whereas fresh water is the cleanest and safest, grey water is dirty and black water is hazardous. Because water can be a bacteria breeding ground, fresh water can easily become grey or black water when it passes through structure. The nature of grey and black water is much more damaging than fresh water and requires special precautions. Therefore, dealing with a fresh water damage as soon as possible will seriously save you a headache.


If the water doesn't destroy your home and belongings, then the mold can. Did you know it only takes 24 hours for mold to appear? This is why it’s smart to anticipate the need for mold remediation on Cape Cod. If you wait too long, the mold will multiply rapidly and become more and more stubborn. If it turns to black mold, then toxicity in the air will become a serious concern.

Building Structure and Foundation Damage

Water damage often finds its way into spaces that are out of view. Such examples might be crawl spaces, inside of walls or retained in the ceilings and floors. Not only will it cause damaging mold, it will warp and weaken these structures, eventually causing them to fall apart. Even worse, long term water damage can cause rot and put the rest of the building in jeopardy.

Valuables and Belongings

One of the most devastating things about water damage is how it can steal away prized possessions. Books, photos and important documents name just a few things that can get wrecked within a day. You’ll have even bigger problems if the water penetrates your furniture, electronics and appliances. If the water damage is handled immediately, then you may be able to save these items. If you wait then you are not only losing sentimentally valued items, you are also losing thousands of dollars in damages, replacements, and repairs.

For help, contact professionals of SERVPRO of Upper Cape Cod and the Island by calling us at (508) 888-5985.

What Secondary Damage can occur after water damage in your home or commercial building?

8/15/2018 (Permalink)

What Secondary Damage can occur after water damage in your home or commercial building? 

After water leaks or flood damage, if not properly dried and treated, a home or business can develop mold from the moisture left on: wood, tile, carpeting, windows, concrete, and/or other materials/items that were affected.  SERVPRO® of Upper Cape Cod and the Islands strives to prevent secondary damage every time we remediate water damage. Building material and flooring are dried and treated to prevent mold and other allergens/contaminates using specialized equipment and cleaning products.

If water damage is not properly treated, the perfect environment is created for mold spores to grow in your home and to contaminate the air that is breathed.

Should you ever suffer water damage due to: a water heater leak, sink overflow, fire, refrigerator leak, excessive rain, storm damage, leaky roof, flood damage, or any other reason water has invaded your home or business, please know that .  SERVPRO® of Upper Cape Cod and the Islands is here to help.  Faster to Any Disaster

Never Wait When Dealing with Water Damage| SERVPRO of Upper Cape Cod and the Islands  

8/13/2018 (Permalink)

Water Damage Never Wait When Dealing with Water Damage| SERVPRO of Upper Cape Cod and the Islands   SERVPRO of Upper Cape Cod and The Islands can restore your property affected by fire, mold, water and storm damage.

Never Wait for Water Damage Restoration

We consider water damage the most unforgiving property damage because left untreated it can cause more damage than an initial loss that can end up with a pretty steep price tag. That is why we cannot stress enough to deal with water damage as soon as possible. Please seek the help immediately for the emergency services from a professional water damage restoration company on Cape Cod, because your problems will get exponentially worse with each passing hour.

Water damages are often avoidable, and many are caused by human error. Even when flooding occurs, you can still avoid the worst of the damages if you react quickly. Therefore, you should pay attention to the following, as these are the damages and causes that you need to look out for to save yourself stress.

Causes of Water Damage

It’s easier to prevent water damage if you know what you’re looking for. The most common causes of flooding and water damage include:

  • Burst / leaking pipes
  • Faulty appliances
  • Water tank malfunction
  • Broken sinks, bathtubs or toilets
  • Long term humidity in small spaces and basements
  • Sewage Back up
  • Storms and Flooding conditions

Get Help

For immediate help from a reputable water damage restoration service in Cape Cod, get in touch with SERVPRO of Upper Cape Cod and The Islands. SERVPRO of Upper Cape Cod and The Islands uses special equipment designed to remove the humidity from the air and effectively prevent mold. We can arrive at the scene of any home or commercial disaster in no time ready to help you recover. Contact professionals of SERVPRO of Upper Cape Cod and the Island by calling us at (508) 888-5985.

Is Carpet Cleaning After A Water Damage Needed? | SERVPRO® of Upper Cape Cod and The Islands

7/12/2018 (Permalink)

Water Damage Is Carpet Cleaning After A Water Damage Needed? | SERVPRO® of Upper Cape Cod and The Islands If you’re still unsure if carpet cleaning is a solution for your home, our SERVPRO team of professionals is happy to discuss how it can help!

Carpet cleaning is rarely considered a routine chore by most homeowners. While most assume that vacuuming is sufficient, it often isn’t enough for the heavier debris.

It’s not uncommon for carpet companies to require regular cleaning to maintain the manufacturer’s warranty, but there are several other reasons why carpet cleaning is a wise choice. By extending the life of your carpet, allowing for easier floor maintenance and banishing bugs and mites, carpet cleaning is a smart choice for any homeowners looking to improve the quality and appearance of their floors.

Still not convinced? Here are some ways that carpet cleaning can benefit your home:

Extend the life of your carpet. During home renovations, carpet is often replaced for looking “tired”—which is a simple way to say that it’s been too dirty for too long. Debris serves like sandpaper to carpet fibers, and every time dirty carpet is walked on, it becomes more deeply embedded, tremendously shortening the lifespan.

Have simpler floor maintenance. Though vacuuming handles only the surface dirt and debris, it can happily coexist with regular carpet cleaning to make your routine cleaning much easier! Regularly cleaned carpets are simpler to vacuum because the heavy-duty dirt and debris have already been removed.

Remove mites and bugs. As with any other soft surface, mites and bugs are perfectly content making their home within plush carpet fibers. Thankfully, professional cleaning creates an inhospitable living environment for the critters and staying on a regular schedule will discourage them from coming back.

Improve indoor air. Not only do carpets contain dirt, but there are also more dangerous pollutants and bacteria that can lurk within the fibers. When doors and windows are opened, contaminants from the outside air are whisked into the home. Because vacuuming only handles surface-level debris, the other pollutants are free to degrade indoor air quality until they’re professionally removed.

Remove bacteria and odor of a water damage.
Even if the water damaged isn’t where the carpeted room is doesn’t mean it wasn’t affected. The foot traffic of every person who comes into the house from outside such as the property owners, insurance adjuster and even the SERVPRO team of professionalshelping to clean up the mess are potentially spreading the bacteria from the affected portion of the house to the unaffected section. Carpet cleaning injunction with sanitizing and disinfecting treatments can help limit the bacteria and restore the life of your carpeting. 

13 Essential Points on Undertaking Water Damage Repair

6/6/2018 (Permalink)

Water Damage 13 Essential Points on Undertaking Water Damage Repair Get in touch with SERVPRO of Upper Cape Cod and the Islands day or night. The water damage restoration service in Cape Cod will help you.

13 Things You Should Know About Water Damage Repair

Water is a symbol of well-being for humanity and their surroundings. Its resources are useful to us up until mother nature fights back with storm or flooding. Storm surges, excessive rain or devastating flood are the main sources of water and storm damage. It is the worst condition that any homeowner can face and this is where water damage restoration process becomes crucial, lengthy and painstaking, but not for SERVPRO of Upper Cape Cod and the Islands.

There are many reasons of residential water damage. The most common reason is failure of sump pump, following broken or leaked pipes, washing machine overflow, flood waters or clogged toilets, etc. Moreover, this damage may also be caused due to the ongoing corrosion of the building structure. This leads towards a more destructive processes i.e. rusting of steel, growth of mold, decaying of wood, discoloration of walls, etc. In short, it is a major contributor to loss of property.

Here are a few things that you need to keep in mind:

Shut Down Electricity

Whenever water damage ensues at your property, always shut off the main electricity to prevent accidents and hazards.

Shut Off Water Source

If you find any water leaks through pipes or dishwasher, immediately close taps. Assess the area and do water damage repair.

Wear Safety Gear

Before the water damage and mold restoration professionals step in, carefully inspect the area with proper safety gear to protect yourself.

Remove Damaged Material

If porous materials like fabric and carpets have been soaked in water due to water leakage, you should cut them out, wash them and keep them out in a dry place. However, in some cases shrinking and warping of these materials causes irreversible damage. Also, do not try to pick up water-soaked fabric as it gets considerably heavy.

Inspect Mold Growth

Inspect damaged materials for mildew and mold growth, as it can grow in as little as 24 hours. You need to be aware of toxic mold that might cause health concerns. Don’t try to remove it by yourself. Call for professional help.

Dry Affected Area

Remove moisture from the affected area. You can use fans to circulate air in the damaged areas. If water damage is in large scale, ask SERVPRO crew to dry out carpets, furniture and other affected materials.

Disinfect Damaged Area

Disinfect area to destroy bacteria settled on your furniture, walls and other items.

Check Damage to Ceilings

Constant and unnoticed moisture on the ceilings might cause it to collapse. Therefore, remove damaged ceiling panels first and find out the true source of leak, ensuring no structural damage to rafters.

Exchange Rotten Wood

Exchange rotten woods. Mold or mildew developed on wood flooring must be replaced. Do thorough cleaning with the help of professionals.

Install New Floors

Insulations and underlayment are particularly susceptible to water damage. Moisture trapped underneath is more than often evident of floor damage. Install new waterproof flooring in that particular area.

Paint Your Property

Apply fresh coat of paint after replacement of materials to minimize future water damage.

Claim Property Insurance

If water damage is at disastrous level, you can file insurance claim. Photograph items and areas damaged by water as proof and document the pictures along with insurance statement. Our professionals will help you through the procedure.

Contact Restoration Company

Water damage restoration companies such as SERVPRO are available 24/7 to serve you with highly trained professionals. They clean damaged area efficiently with latest equipment to give you high-quality results.  

Every inch of water damage can deteriorate your property over time. So, get the help of professionals from SERVPRO of Upper Cape Cod and the Islands today by calling at (508) 888-5985.

5 Things to Do in Case of Flooding in Your House or Business

10/9/2017 (Permalink)

Water Damage 5 Things to Do in Case of Flooding in Your House or Business I'm not worried anymore because I hired SERVPRO of Upper Cape Cod and the Islands who will help me clean up the flood damage at my business.

What to Do If Your House or Business Floods

The world is unpredictable! No one knows what can happen in the next few minutes of your life. Natural calamities like floods, earthquakes, storms, etc., are inevitable. People get confused and worried when their houses or businesses get flooded. The reason may be natural floods or even unrecognized water leakages. Most people panic when this happens, but it is nothing that cannot be handled. If not you, then with a professional, water damage restoration service in Cape Cod will be able to help you out. SERVPRO of Upper Cape Cod and the Islands has factory trained, skilled restoration crews that will restore your property "Like it never even happened."

Here are a few things to consider if and when your house or business gets flooded:

Locate and Stop the Source

The first thing that should be done in case of leakages in the house or business is to locate the source. Find out whether it is a pipe, the basement, bathroom, etc. If you are unable to do that, shut off the water supply to the whole house. Secondly, turn off electricity to avoid electrical failure and hazards. If you  are unable to do it yourself, call an electrician to carry out this task. If you have insurance, then it is advised to take pictures of the affected area so that the damage can be evaluated and instantly shared with the insurance agent. If affected by a natural flood, stay calm and be patient to carry out all necessary steps.

Assessment of Flood Damage

In case of insurance, after getting a go-ahead, use a pump to remove water, open your door and window for air to assist in drying. Be careful while walking to avoid fall or slip, place all valuable and important things in a dry place. If handling this situation is not your cup of tea, contact SERVPRO of Upper Cape Cod and the Islands for water damage removal in Cape Cod to have instant and effective results.

Calculate Additional Risks

If you are affected by a flood so much so that you have to evacuate your house or business, make sure you return back if and only if the official authorities give a green signal. Be careful when entering the house again and check for electrical supply. Check for any visible damages such as cracks, holes or weakened foundations. Contact utility companies to monitor your water, gas, electric and sewer lines to avoid additional risks.

Health is Always Wealth

Health comes first and you should take precautions to be safe. Even if the water has been cleared, your house or business may still be contaminated with sewage or household chemicals. It is better to use gloves, and wear rubber boots. Do not use food that has been contaminated even in the slightest by flood water. Also, boil the water for drinking use to avoid infection until concerned authorities declare it safe for use.

Mitigation for Mold Growth

Mold problem commonly develops after 48 to 72 hours after a flood. It is better to dry the things; removal of wet carpets and other textile and upholstery is necessary to avoid mold growth. Get in touch with SERVPRO operating from Upper Cape Cod and the Islands for mold remediation in Cape Cod through expert and professional restoration technicians.

Remember to keep in contact with concerned authorities for updates, information, and help. Above all, be safe and secure through the calamity and keep your loved ones safe too.

Your Perfect Property Rescuers Around Cape Cod

8/31/2017 (Permalink)

Water Damage Your Perfect Property Rescuers Around Cape Cod Equipment is set up after all the flood cuts are complete and the insulation is removed from the wall cavities to ensure the structure dries properly.

Property these days is neither easy to make nor easy to maintain. Getting calls for urgent help as water leakage damage to the property, are very common.

A family in West Yarmouth shuts their house for the winter season and visited another town. While they were gone, a small pin hole sized damage to the water pipe caused slow leakage of the water, all through the winter. When they moved back, they were welcomed by a horrible surprise. The slow water leakage caused seepage which damaged the distemper of the walls. Not only this, constant water leakage made the environment moist, making it favorable for molds to grow and infect the house. With insects and molds infecting the entire house, it was no longer livable. With the fear of losing the property, the family immediately called the best water restoration company in Cape Cod.

What we offer:

As we claim to be available 24/7, we can provide services in emergencies. Home water damage restoration must be treated as soon as it is detected. Our team, comprises of experts who know their job well. They know how to detect water damage and treat it instantly. Our restoration services include a check up of the entire house, finding possibilities of water damage. Then we move to the steps of cleaning up the mess that has been made because of water leakage.

Well Defined Procedure:

Water Damage Cleanup Service is a six-step process which starts with an inspection and ends at a restoration of the loss. As water leakage and damage makes the environment humid and moist, one of the most important steps is drying and dehumidification. Our water damage restoration technicians are the best ones you can get when you are struck with water damage. Having the knowledge and prior experience to tackle the problem is very important.

Worry-less future:

Anyone can have trouble with the water supply in their property. Anything can cause the damage as well. Being responsible citizens, it’s important to contact the right people at the right time. Once you let us in, we will make sure that no more troubles come your way. Water damage can be a nasty business to deal with, if it is not cured and treated properly and adequately, it is most likely to relapse. Water damage can be a disease which doesn’t affect the property only, it affects you, your family, your finances, and your health as well.

As horrid as water damage can become, contacting SERVPRO is inevitable. Being experts in water damage removal and restoring your property to what it was like before, you won’t be able to deny our expertise and excellence. Using the genuine and first quality products and tools, we guarantee repair like no one other can claim.

Water Damage Restoration Service Cape Cod by us has become a need of almost every household around town. Water damages do occur, somewhere in the house, and they should be treated by the ones who know their job and value your investment in them.

SERVPRO Repairs a Local School

7/6/2017 (Permalink)

Water Damage SERVPRO Repairs a Local School Cape Cod School needs help drying out from water damage.

SERVPRO Repairs a Local School

To make school colorful and more fun for students studying there, schools have installed fish tanks in their buildings. One morning, a local school in outer Cape Cod contacted SERVPRO of Upper Cape Cods and The Islands for help. During the holidays at their school, the fish tank accidently broke, because of some unknown reason. It caused immense water damage in the building which had to be dealt with before the school reopened and students returned.

How We Helped

Because we are available 24/7, we can be of great help whenever someone contacts us with an emergency situation.  Water damage if not treated effectively, can cause a permanent damage to your property. Our water damage cleanup service is provided to our clients by highly specialized technician and experts in water damage and restoration department. Having an immense experience, we guarantee to restore your property to what it looked like before the incident. We analyzed the situation of the school, made the diagnosis and started off with the spilled water treatment.

Procedures-Most Convenient

Clients sometimes show concern that the procedures will cause inconvenience. As experts and after proper studies, we have devised a six step process for water damage restoration. After thorough inspection of the property, we are able to identify the root cause of the damage in no time. Moving further, our aim is on drying and dehumidification of the damaged areas. This prevents the molds from growing in the damp areas. Finally, we work on how we can restore your property and make it as good as new.

SERVPRO has a reputation like no other

It takes years to build up a well reputed company. Not every company gets to win the trust of their clients. For years, we have served our neighbors and friends in Cape Cod. We are a locally owned and operated company with national resources.

Why You Should trust SERVPRO

Once you experience the way we work, you shall be our client always. We provide 24/7 services and best technicians who are experts in their areas. We also have faster service to any sized disaster that may occur. Having always resolved the problems of water damage, our water damage removal service is undoubtedly the best.

Doesn’t matter how big the water damage disaster is, we are always there to help you get back to your routine, through our effective restoration processes. Water Damage Cape Cod and restoration is a service like no other. We work day in and day out, for the satisfaction of our clients with the best technology equipment available. Our trucks are loaded with the best tools and equipment needed for the restoration process.

No matter what the time, just remember that we are only one call away. Water Damage Removal, Cape Cod by us provides efficient services as it’s very important to treat the damage caused by water as soon as possible. Being always at your service, you will not return dissatisfied from our company. We have won the hearts and trust of our clients, and built up our company on core values of honest help. The school was successfully redeemed to its original state and everything was returned to normal.

Knowledge is Power

5/2/2017 (Permalink)

Water Damage Knowledge is Power Flooding conditions on Nantucket after a storm hits the area.

SERVPRO is a family own and operated company specializing in the cleanup and restoration of residential and commercial property damage of fire or water. We also provide mold inspections and remediation. We work directly your insurance to make an easier and seamless process for the property owner. With our repair/rebuilding services available to you, our team can truly make your property damage, “Like it never even happened.”

Born and raised here on Cape Cod, we understand the concerns and needs people have when their property has a damage; whether residential or commercial. Resolving issues quickly is our number one goal. We want you to feel confident in our services and know that we care about you because we are your neighbors. We believe all members of the team need to be training in property damage.  That training is continuous from initial to more advanced certifications with IICRC. Our team is equipped with the knowledge, equipment and professionalism to restore your property quickly.

Over the years, SERVPRO  has worked with thousands of customers and it is surprising the most common statement we hear is, “I don’t understand my insurance policy.” We find that people in general have little knowledge about how their policies work, what type of coverage they have, what is and isn't covered and basically the entire claims process. After all, we all have busy lives. I thought it may be helpful to write a blog series on these topics in hopes of helping people learn more about something that most of us are required to have in our lives but know very little about.

  • Lesson #1: If you have a mortgage it’s guaranteed that you will be required to have insurance on your property.


  • Lesson #2: If you default on your payment to the insurance carrier and the insurance policy and its coverage lapse the bank will secure insurance on your behalf charging you for it, and at a premium price most likely.


 Common Question: What Does Insurance  Cover?

That can be a trick question because most policies vary. The things you need to think about are what is the amount of risk or liability covered for an individual or entity by way of insurance services. Insurance coverage is issued by an insurer in the event of an unforeseen or unwanted occurrence. Personal property coverage may not help protect everything you own. You may find that certain types of belongings, such as jewelry or a coin collection, have limited coverage under a standard policy. Some other situations that require additional insurance is water damage or better known as flooding or ground water intrusion. Flooding is not covered under a standard insurance policy.  Another situation that has questionable coverage is sewage backups. Depending on what the source of the backup will determine coverage. Check out your water IQ; Having a good understanding of what is and what is not covered when it comes to insurance coverage is the key to peace of mind before filing a claim.

Flooding Water Can Turn Into A Mold Problem Fast!

2/16/2016 (Permalink)

Water Damage Flooding Water Can Turn Into A Mold Problem Fast! Flooding storm surges in the streets of Cape Cod & The Islands can turn into a mold problem for properties.

With outside temperatures dipping and storm tides rising, the furthest thing from most property owners’ minds right now is the possibility of mold spores spreading on their walls. But it is not just summer’s humidity that can invite dampness or moisture into a home. Despite winter’s dry air, moisture can find its way into properties through ice dams and other means, creating the perfect environment for mold spores to form and take root.

It’s a good idea to check interior and exterior walls after a storm has passed and the ice begins to melt. I also recommend that property owners do a brief inspection at the end of the winter season. Any dark spots or water stains on the walls can be an indication that water infiltrated the home and it needs to be assessed sooner rather than later. Here’s what happened at a job we recently completed in South Yarmouth.

Our customer called, asking us to clean up what he thought was just a minor water damage in South Yarmouth, MA. But when we got there and looked at the problem, we realized the area of damage must of occured from an ice dam the previous winter and the damage done over the course of a year was significant. Mold spores had already formed and the fungus had established itself. The mold damage affected an interior wall in the kitchen area and the mold spores spread to a point that the entire kitchen had to be replaced.

Not sure if you have a mold problem in your home or business?

Signs and Symptoms that there are mold spores living with you.

  • A stale, musty odor pervading the inside of your home. This odor will cling to fabrics, drapes even carpeting, including linens, window treatments, clothes, sometimes even after they have been washed.
  • There are speckles of black and white appearing on surfaces in your home, such as on the walls.
  • The black marks reappear even after you have cleaned them.
  • Cardboard items in your basement, attic, or garage feel damp.
  • The wooden parts of the structure of your house are soggy and or are rottening.

Mold Inspection versus Mold Testing

At SERVPRO of Upper Cape Cod and the Islands, inspecting for mold is a standard part of what we do. We know the signs to look for and how to identify a problem. Once we detect signs of mold, we search for the cause. After determining the source of the moisture, we begin the process of fixing the problem.

If there are no visible signs of mold spores, but there are some symptoms, allergens for example, the property owner can choose to have their home or business tested for mold. In this case, we recommend that they call in an unbiased, third party to do the testing. This eliminates any doubt or questions about the test results and makes for a good system of checks and balances. At SERVPRO of Upper Cape Cod and the Islands, we sell our services based on information and not scare tactics. If you need more information please contact us.

The Arctic Blast Will Effect Cape Cod & The Islands

2/12/2016 (Permalink)

Water Damage The Arctic Blast Will Effect Cape Cod & The Islands The arctic blast storm will be upon us this weekend. Preparing for it will help prevent water damages from happening on Cape Cod and the Islands

Local meteorologists are forecasting an arctic blast heading towards Cape Cod & The Islands this weekend! With severe wind chill warnings of temperatures that can dip as low as -20 degrees Fahrenheit, this artic blast can cause frostbite to unexposed skin and water damage from frozen pipes. 

Also for many, this weekend marks the start of school vacation for many students in Massachusetts. Families with dreams of laying on sandy beaches may have their bags packed, heading for warmer climates or, in some cases, to hit the slopes. Before leaving your home this weekend make sure that you take these precautions to prevent your pipes from freezing. No one wants to return home from a dream vacation to find a nightmare of a water damage.  

How to keep your pipes from freezing:

 ·      Keep the thermostat turned up.

·      Allow water to trickle from a faucet. This will keep the    water flowing through the pipes, which helps to prevent freezing.

·      Open cabinet doors ajar in the kitchen and bathroom, which allows warm air to flow into these areas which tend to contain water and plumbing pipes. This is especially important if the pipes are located on an exterior wall.

·      Shut off the water main to the house.

·      Shut off the water to the washing machine

·      Avoid starting the dishwasher before leaving the house. If the hose gives away, which can happen any time, it will cause significant amounts of water to flow into the home.

·      Turn off the water to any outdoor faucets, including the outdoor shower. 

 However, if it does happen, know that with one call to SERVPRO of Upper Cape Cod & The Islands, we can make it “Like it never even happened.”

Other precautions to consider to keep your home safe during an artic blast. If possible, have a friend or neighbor check on the home while you are away. If you have pets or animals, do not leave them alone. These four legged family members have been known to cause significant water damage to homes.  

We once received a call from a homeowner whose cat flooded the house.  Apparently, the homeowner had gone away on vacation but had made arrangements for a relative to come in once a week to check on the cat.  The owners decided to leave the bathroom faucet on just enough for it to trickle so the cat could access water any time it wanted between the weekly visits. One day, while drinking from the faucet, the cat happened to step on the stopper in the sink, its paw pushing it down so that the sink began to fill with water. A trickling faucet can rack up significant gallons of water over the course of a week. About six days later when the caretaker opened the front door to check on kitty, she found water pouring down the stairs.

 If it does snow, have the snow from the roof removed to prevent an ice dam.

If you are using a space heater in any of the rooms in your home, keep it clear of any fabrics or furniture and never leave it unattended.

If you use an electric heating blanket, do not fall asleep with the blanket turned on and do not leave it turned on unattended.

The sun really is a wonderful and natural warming agent, even in the winter. Try to open blinds and drapes during the day so that the sun can warm up the home and close them at night to keep the cold temperatures out.

Looking on the positive side of this upcoming artic blast …. the coldest day of this weekend is going to be Sunday, February 14th….a perfect day for snuggling up with the one you love to stay warm. The better news is that these artic temperatures are not expected to last long and by Tuesday, it will be a balmy 40 degrees…practically bathing suit weather here in Massachusetts.  But for the next three days, I hope you stay warm and make sure that you have taken precautions to keep your pipes from freezing. If you or anyone you know needs help with a property damage, please contact us.

Water Damage...What you don't see can hurt you on Cape Cod, Nantucket and Martha's Vineyard

11/14/2015 (Permalink)

Water Damage Water Damage...What you don't see can hurt you on Cape Cod, Nantucket and Martha's Vineyard Just because you don't see the obvious symptoms of a water damage doesn't mean you are safe from property damage.

Just because you can't see the water damage in front of you, doesn't mean that it isn't there.  For many of my customers, reminders of last year’s unending snow storms and accompanying ice dams began to surface some time around the spring and even into the summer and autumn. That's when they started to notice water stains on interior walls or a soft, mushy area on the floor. Whenever water makes its way into a home, it will do damage and it will continue doing damage until the issue is completely resolved. And the only way to properly treat it is to call in a restoration company to repair the water damage.

Believe it or not, sometimes a flood in the house can potentially cause less water damage than an ice dam. When you come home and find two inches of water in your basement because of a burst pipe or failed water heater, you immediately jump into action to get the water damage repaired. But when an ice dam causes water to back up into your home, it does so very quietly and discretely…behind a wall, where you can’t see it. By the time it makes its presence known, in the form of peeling paint, soaked carpets, buckled floors or moldy black marks on the wall under a window or an interior wall, the damage is extensive. But since it is not interfering with your daily living, you shrug and promise to take care of it…one of these days. The danger with this type of damage is that most people…myself included…underestimate the severity of the problem. And the longer you wait to fix it, the more damage it does, eventually compromising the integrity of the structure.

Just after I moved into my home in 1997, we had a nor’easter during the winter but I was completely unaware that any water had gotten into the house. It wasn’t until years later during a June rainstorm when I noticed signs of a water damage. The rain was falling pretty hard and I remember thinking, “gee, it sounds like it’s coming right inside the house.” That’s because it was. The damage from the nor’easter had gone unchecked for so long that structural damage had started to occur. I had to have the entire front of my house reshingled, walls removed and replaced. The good news is that it was covered under my homeowner’s insurance.

I certainly hope that we do not have a winter like we had last year but if we do, there are some precautions you can take to reduce the risk of ice dams. Make sure the attic properly insulated. Clean the gutters. And, if possible, remove the snow from the roof between snow storms. You can also look for tell-tale signs of a  water damage. Check for water stains or moisture in the attic or around the top of exterior walls on the top level of your home. If you notice any stains, contact a restoration company.

When Disaster Strikes

8/13/2015 (Permalink)

Water Damage When Disaster Strikes Pipes break! Washing machine hoses let go! Toilets overflow! It's a fact water damage happens and it is never at a convenient time!

My mom used to say, "nothing good ever happens after midnight,"---which is how 12 AM became my curfew. In the clean up and restoration business, we know that no disaster ever happens at a convenient time. Mother Nature tends to send us some of her wildest storms this time of year----remember the downed trees and property damage from last week's rain storms? Though weather forecasters do a great job of letting us know when and where a storm will hit, there is little we can do to prevent the damage caused by a fallen tree, lightning strike, or floods. But we can at least be prepared when these types of things happen so that the process of restoring our home or business ----- can begin as quickly as possible. The best way to do that is through the SERVPRO Emergency READY Profile.This plan is available for both residential and commercial businesses and contains all of the information, including contact names and numbers, that will be needed when disaster strikes. Having this plan in place not only saves the homeowner or business owner time and money, it mitigates the stress that comes with an emergency and that can be extremely valuable in the aftermath of a disaster. Unplanned events happen all the time and they often happen at the worst time possible. Toilets overflow just as guests arrive; the oven will go on the blink on Thanksgiving Day the year you are hosting. The best way to deal with any disaster or unplanned event is to be prepared with an Emergency READY Profile and to arm ourselves with a solid sense of humor.

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We are proud to serve our local communities. 

Let's Talk...Water Damage In Your Home or Business.

7/17/2015 (Permalink)

When a storm leaves a home flooded, or a burst pipe causes serious issues in the house, getting water damage restoration services from a respected company should be considered a top priority. Unfortunately, this industry is not regulated, and there are people out there who pose as professionals or overstate their qualifications. Therefore, homeowners should be mindful of who they hire, as an untrained technician may do more harm than good or delay repairs, resulting in a higher degree of destruction. Before selecting a company to handle the job, keep in mind these points of emphasis:

  • Only choose certified professionals to perform water damage restoration services. Even though the industry is not regulated, technicians who have received certification have made the effort to get the best training possible, proving that they take their job seriously. Certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a sign that a professional has received the most up to date training and is knowledgeable in the latest techniques and technologies employed during repairs. The IICRC operates a Certified Firm registrant-only database on its site, making it easy to find a local, certified professional without trouble.
  • Do not select a technician based only on the price or an insurance company’s recommendation. When possible, speak to neighbors or friends who have had to hire a technician recently and try to get a recommendation from them. Insurance companies often select a restoration company based on price, and unusually low pricing suggests the company does not use modern drying or repair methods.
  • Choose a company that offers a range of water damage restoration services. The easiest way to determine the expertise of a firm is to see if they provide a full range of options for homeowners. Mold remediation, for example, is often needed given how quickly mold can set in. This is a standard field of knowledge that advanced technicians should possess. If a company doesn’t offer mold remediation, it may not be prepared for all job settings.
  • A company that is available 24/7 is a good sign. Stay away from any firms that are reluctant to start right away. In many cases modern equipment can enable near-complete drying in as little as 36 hours,  although many situations require longer. Also, a homeowner should not have to wait before repairs begin. Every minute counts when there is standing water present, and reputable professionals understand this. If a technician insists on waiting to begin the  remediation portion of the loss, they probably cannot be trusted to see the job through in a reasonable time frame.

Using these guidelines, a homeowner should be able to find a technician that can be trusted and is equipped to do the job the right way. A storm or other disaster is hard enough to deal with, and a remediation firm should do everything in its power to make this difficult process easier. - Information provided above is from blog from June 20, 2014.

Why Choose SERVPRO Upper Cape Cod & The Islands to handle your water damage?

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Upper Cape Cod and The Islands is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. Using advanced water removal and drying equipment and scientific drying principles to get your property dried quickly, we document the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Frozen Pipe in Nantucket, MA

7/7/2015 (Permalink)

Winter conditions caused a pipe to burst in the ceiling of this Nantucket home.  This before picture shows the location of the busted pipe. 

SERVPRO of Upper Cape Cod & The Islands was able to clean up the aftermath!  The owner was thrilled and said "Wonderful job!  Very professional, attentive and kind.  Thank you!"