What our Customers say...

General Testimonials

I was very impressed with the workmanship and professionalism of your team.  They made me feel confident that my vents are now in tip top shape.  I will be sure to use your service again the next time the air vents need cleaning, and I will recommend you to whoever needs this type of service. Great job. Thank you

Excellent service. I would absolutely use SERVPRO again and recommend them to my friends and family.

I received a very positive email from one of the staff involved in the furniture move.  Great job!!

I am happy to recommend SERVPRO of Upper Cape Cod & Islands; they are not only true professionals but courteous, helpful and extremely knowledgeable about their profession. It is a pleasure to do business with an organization that takes pride in what they do and do it with such level of great integrity. As an Insurance agent it is important to me what my customers say about the companies they use and I have received nothing but wonderful compliments regarding their services!

I had the privilege of working for Beth and Billy. During my employment I received the best education on mold remediation. Beth and Billy were very instrumental in educating insurance companies and the public about the dangers of mold. If I had a disaster within my home or business, I would call this business without hesitation. SERVPRO is professional and has a caring staff and owners. Highly recommend to my friends and acquaintances.

Bill and Beth are sincere, hard working, who seek the best interest of their customers at all times. I have provided consulting services for them and their customers for the past several years.

I would highly recommend Beth and Billy Russell of SERVPRO of Upper Cape Cod & The Islands to any business owner on the Cape & Islands without hesitation. Working with them has been a great experience. I think any business owner during these economic times would be lucky to have them when they need them the most—during a crisis. Their grasp of business, technology combined with their ability to handle any size job makes them a dynamic resource and an asset to any organization.

SERVPRO of Upper Cape Cod and the Islands is a well-run disaster restoration business. Beth Russell is a hands-on owner who takes pride in her company and the quality of work they provide. Working side by side with her and her expert staff, I have seen SERVPRO restore many customers’ houses after fire or water damage to their complete satisfaction.

All of Beth & Bill's SERVPRO team were a delight to work with when we had a flood. They were not only prompt and efficient, but extremely courteous and professional. I will recommend SERVPRO to anyone in the market for disaster recovery service!

The Russells have built their company to be sought out. Their work is typically not in the best of circumstances as they deal with a lot of people who have just suffered a disaster, be it a flood, a fire or something else that's not always making them the happiest campers. But with SERVPRO's positive attitude, the clients come away feeling better and they know that their house will look good too... Clients happy.. and that's what everybody wants.

Beth is a well-informed expert in the field of restoration services. Her company SERVPRO of Upper Cape Cod and the Islands is professional, efficient, punctual, and affordable. They quickly responded to my call for help with a mold problem. They worked directly with my insurance company so I didn't have to worry about coverage issues. Their Crew Members where on time, worked hard, and cleaned up after themselves. I would recommend them without hesitation.

I have presented with Beth Russell for the Cape Cod Human Resources Association and have known Beth as an advisee at Cape Cod Community College. She is an exceptionally professional, energetic, creative and responsible individual. She is organized and focuses on solutions. She is open to new ideas and looks for ways to optimize performance. Beth is personable and approachable. I highly recommend working with Beth Russell.

I have had the pleasure of knowing Beth and Bill Russell for several years now and can say without a doubt that they are both amazingly hardworking people who really care about our community. Thank you for being such a great neighbor!